详细内容
You Don’t Need Another Survey Tool. You Need a Feedback Machine.
- Flexible by design
- Works where you work
- Intelligence without complexity
Alchemer is built to turn answers into outcomes—
fast, powerful, and fully in your control.
Join 11,000+ companies TRANSFORMING their business with Alchemer
Alchemer
Effortlessly go from survey to research to a sophisticated feedback program
Collect
Collect customer feedback anywhere and everywhere
Alchemer gives you easy and practical ways to collect feedback during moments that matter, whether they happen in a survey, on your website or app, or in a third-party channel.
Connect
Connecting customer feedback to your business has never been easier
With more than 400 integrations, Alchemer connects feedback to your business systems so it’s accessible to everyone. Powerful workflow automation helps you meet customer needs faster.
Clarity
Understand customers with clarity that makes the next step obvious
Get to the heart of what customers really think with purpose-built AI technology, role-based dashboards and reports, and best-in-class analysis and reporting tools.
Empower everyone to do more with feedback
Maximize the impact of your CX program
Build and scale a customer experience program that transforms feedback and insights into loyalty, retention—and revenue.
Create digital experiences that deliver results
Understand and improve customer experience across apps and websites, and drive acquisition and retention at every step.
Understand exactly what makes your audience tick
Easily design and launch surveys, reach global audiences, and deliver actionable insights and analysis in a fraction of the time.
Deliver the products and experiences your users really want
Create a winning product strategy with feedback and engagement tools that deliver real-time insights into what customers care about most.
Turn customer insights into steep growth curves
Understand the “why” behind your customer data with omnichannel feedback collection and analytics that show you exactly what customers think and feel, and how every team can drive results.
Transform employee experience into business growth
Improve talent acquisition, engagement, and retention with effortless feedback collection for every step of the employee lifecycle.
Transform feedback into business results
20%
Increased Activations
300%
Increased click thru rate
600%
Increased review volume
20%
Savings on total cost of ownership
60%
Higher response rates
10%
Higher engagement
Trusted by industry leaders and analysts
Recognized in the Gartner® Magic Quadrant™ for Voice of the Customer
Recognized in the Forrester Customer Feedback Management Solutions Landscape for Q2 2024
1,256+
Customers trust Alchemer, from customer experience to academic research
9+
Countries
5+
Industries supported, from
Software to Government
10+
Support NPS
22M+
Global survey panelists
45+
Business system integrations
Building a business case that gets your CX funded
Join Alchemer’s CMO Bo Bandy and CFO Jove Oakley for a candid conversation on how to connect customer experience (CX) investments to real financial outcomes by partnering with your finance team.
Watch the Business of Feedback Episode 4
Customer Feedback Is Everywhere
Transforming Insights into Action
Chatmeter joins Alchemer.
Get a complete understanding of your customer. Now you can combine survey and in-app feedback with social media, ratings and reviews.