详细内容
A better way to talk to your customers
Add a live chat widget to your website, connect other channels, and automate sales & support with chatbots.
#1 customer messaging software according to:
4.9 out of 5
4.9 out of 5
4.9 out of 5
All-in-one messaging solution
Powerful app designed to be simple
Chaport is a modern customer messaging platform that combines everything you need for effective support, sales, and engagement, all in a simple interface.
Live Chat
Help your customers faster. Increase sales
Talk to your customers in real time via live chat, solve their problems quickly, and make more sales.
Chatbots
Automate sales and support with chatbots
Let chatbots answer common questions, qualify leads, and collect feedback for you. Offer instant help 24/7, even when your team is offline.
Multi-Channel
Answer questions from all channels in one place
Let your customers contact you via live chat, email, Facebook, Telegram, or Viber. Respond directly from Chaport.
Knowledge base
Encourage customer self-service
Create a knowledge base for your customers and activate an FAQ bot to automatically suggest relevant articles directly in the chat.
Try Chaport even without adding the live chat widget to your website
Mobile Apps
Talk to your customers at any time, from any location
Chaport is available for iOS, Android, Web, Windows, MacOS. Instant synchronization between all devices.
Integrations & API
Connect Chaport to all the apps you use
Get customer info from your CRM and automatically update it. Connect Chaport with 4,000+ apps using Zapier or integrate it with any app using API.
Powerful Features
You’ll get everything you need for efficient work
Auto-invitations
Send automatic chat invitations to your customers based on specified rules.
Typing insights
Read customer messages even before they are sent and answer faster.
Saved replies
Prepare answer templates to common questions and reply in a few clicks.
Detailed customer info
View customer name, contact details, location, website activity, and much more.
Group chats
Invite another operator to a chat or join someone else’s chat to help your customers together.
File sending
Share images, audio and video files, and other documents with your customers.
Widget customization
Modify the chat widget color, background, texts, position, and operator photos.
Multilingual chat widget
Let your customers see the widget in their native languages.
Reports
View real-time reports about incoming and missed chats and operators’ working hours.
What our customers say about us
Capterra
“This was definitely my best experience with live chat software. Plug and play. Intuitive. Fast. Clean. Amazing.” — Carl E.
G2
“Excellent simple live chat solution that has provided my company with a direct way to communicate with potential customers through my website.” — George R.
Capterra
“GUI is intuitive and you don’t need any training for that. Me and my colleagues use Windows and Android app and it’s working flawlessly.” — Igor N.
G2
“Great customer support! Easy to use, cool user interface. With Chaport you will find all you need. Really recommend to use this tool.” — Hoang L.
Join over 100,000 happy teams using Chaport
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