详细内容
AI agents for magical customer experiences
Chatbase is the complete platform for building & deploying AI support agents for your business.
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Trusted by 10,000+businesses worldwide
Highlights
The complete platform for AI support agents
Chatbase is designed for building AI support agents that solve your customers' hardest problems while improving business outcomes.
Purpose-built for LLMs
Language models with reasoning capabilities for effective responses to complex queries.
Designed for simplicity
Create, manage, and deploy AI Agents easily, even without technical skills.
Engineered for security
Enjoy peace of mind with robust encryption and strict compliance standards.
How it works
An end-to-end solution for conversational AI
With Chatbase, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers.
Agent solves your customers' problems
Refine & optimize
Route complex issues to a human
Review analytics & insights
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Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers.
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Agent solves your customers' problems
The agent will answer questions and access external systems to gather data and take actions.
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Refine & optimize
This ensures your agent is improving over time.
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Route complex issues to a human
Seamlessly escalate certain queries to human agents when the AI agent is unable to solve the problem or when issues require human review.
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Review analytics & insights
Since the agent is talking with customers all day, it's able to gather important insights and analytics about your customers & business.
Features
Build the perfect customer-facing AI agent
Chatbase gives you all the tools you need to train your perfect AI agent and connect it to your systems.
Sync with real-time data
Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond.
Take actions on your systems
Configure actions that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address.
Compare AI models
Experiment with various models and configurations to make sure you have the best setup for your use case.
Smart escalation
Give your agent instructions in natural language on when to escalate queries to a human agents.
Advanced reporting
Gain insights and optimize agent performance with detailed analytics.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
Make
Zendesk
Notion
Slack
Stripe
Salesforce
Calendly
Zapier
Messenger
Make
Zendesk
Notion
Slack
Stripe
Salesforce
Calendly
Zapier
Messenger
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
API
APIs, client libraries, and components to deeply integrate support into your product.
Whitelabel
Remove any Chatbase branding from the chat widget.
Always improving
Syncs with your systems and learns from previous interactions.
API
APIs, client libraries, and components to deeply integrate support into your product.
Whitelabel
Remove any Chatbase branding from the chat widget.
Always improving
Syncs with your systems and learns from previous interactions.
Explore
Discover the Chatbase platform
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Benefits
Works like the best customer service agents
Chatbase is designed to work with your existing tools and workflows.
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Personalized answers
Your agent knows the logged in user and can retrieve their information to provide personalized answers.
Instant actions
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Empathetic & on-brand
Smart escalations
Observability
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Personalized answers
Your agent knows the logged in user and can retrieve their information to provide personalized answers.
Instant actions
UserLoveHeartIcon
Empathetic & on-brand
Smart escalations
Observability
Advantages
Unlock the power of AI-driven Agents
Works across channels
Easily integrate your AI Agent with various platforms like Slack, WhatsApp, Messenger, and web widgets, ensuring seamless functionality across all.
Secure by default
Your AI Agent ensures the utmost safety by refusing sensitive or unauthorized requests, keeping your data protected at all times.
Enterprise quality guardrails
AI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.
Handles unclear requests
Your AI Agent adapts to modern conversational styles, making interactions feel natural and relatable, no matter the user’s tone or slang.
Enhance multilingual support
Engage users globally with seamless language detection and translation, providing real-time assistance in over 80+ languages.
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Works across channels
Easily integrate your AI Agent with various platforms like Slack, WhatsApp, Messenger, and web widgets, ensuring seamless functionality across all.
Secure by default
Your AI Agent ensures the utmost safety by refusing sensitive or unauthorized requests, keeping your data protected at all times.
Enterprise quality guardrails
AI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.
Handles unclear requests
Your AI Agent adapts to modern conversational styles, making interactions feel natural and relatable, no matter the user’s tone or slang.
Enhance multilingual support
Engage users globally with seamless language detection and translation, providing real-time assistance in over 80+ languages.
Testimonials
What people say
With over 10,000 clients served, here's what they have to say
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
Marc Manara
OpenAI
"This is awesome, thanks for building it!"
Logan Kilpatrick
10,000+
businesses trust Chatbase
140+
countries served
"An overpowered tool built with the OP stack."
Greg Kogan
Pinecone
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. Chatbase is what we use, 10/10 recommend."
Martin Terskin
OfferMarket
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
Marc Manara
OpenAI
"This is awesome, thanks for building it!"
Logan Kilpatrick
10,000+
businesses trust Chatbase
140+
countries served
"An overpowered tool built with the OP stack."
Greg Kogan
Pinecone
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. Chatbase is what we use, 10/10 recommend."
Martin Terskin
OfferMarket
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
Marc Manara
OpenAI
"This is awesome, thanks for building it!"
Logan Kilpatrick
10,000+
businesses trust Chatbase
140+
countries served
"An overpowered tool built with the OP stack."
Greg Kogan
Pinecone
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. Chatbase is what we use, 10/10 recommend."
Martin Terskin
OfferMarket
Security
Enterprise-grade security & privacy
We take security and compliance seriously. Chatbase is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant AI Agents.
Your data stays yours
Your data is only accessible to your AI agent and is never used to train models.
Data encryption
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
Secure integrations
We use verified variables to ensure users can access only their own data in your systems.
ShieldTickIconChatbase is committed to safeguarding your data.
Make customer experience your competitive edge
Use Chatbase to deliver exceptional support experiences that set you apart from the competition.
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👋 Hi! I am Chatbase AI, ask me anything about Chatbase!
By the way, you can create an agent like me for your website! 😮
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