详细内容
NEW! Build AI Agents with Crisp
Augment your customer experience. AI made to support your team & customers.
All-in-oneOmnichannel inbox
AI AgentsBuild your AI workflows
Flat pricingLower your cost per agent
14 days free trial — All Crisp features — No card required
Discover CrispVideo, 2 mins
Trusted by 10,000 companies of all sizes
One platform to delight your teams and customers
Automate 50% of your inquiries with AI, let your teams focus on what matters.
- AI Helpdesk
Give superpowers to your teams and customers.
- Chat widget
Support from your website & mobile apps.
- Shared Inbox
Centralize your inbound communications.
- Knowledge Base
Make your customers more autonomous.
- Support CRM
Organize your customer data in a CRM.
- Support Analytics
Monitor and track your teams' performances.
Included in the Crisp Plus plan
Build your perfect AI Agent in 4 steps
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Step 1Train your AI \
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Teach Crisp about your product or business, using the public and private resources you already have. We automatically browse your website for you, but you can also import PDFs and write Knowledge Base articles.- \
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2Create a Workflow \
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Create an AI Agent workflow, using our no-code AI Agent builder or browse through our library of templates to kickstart your new support experience. - \
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3Test & Deploy Workflow \
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Deploy your AI Agent workflow, choosing which messaging channel you want it to trigger from: Web chat widget, WhatsApp, Messenger, Instagram, and even email. - \
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4Validate & Measure \
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See the messages that your users exchanged with your AI Agent. Refine your AI Agent if an answer was invalid. Quickly iterate to automate most of your customer support.
Shared Inbox
Centralize all your inbound messages
All your inbound conversations from all channels go into one collaborative inbox. Your team can access, manage, and respond to messages efficiently.
Chat Widget
Messenger
+ 8 other channels
Knowledge Base
Let your users search for answers themselves
Leverage the power of asynchronous communication by creating, editing, and managing help articles. Create your own help center that fits your brand.
Learn more on Crisp Knowledge Base
Automations
Craft tailor-made automated internal workflows
Not ready for customer-facing AI agents? Crisp lets you craft internal workflows to speed up teams' replies and reduce manual work through a no-code solution.
Learn more on the Crisp AI Chatbot
As your business grows, you're facing more complex queries. Crisp makes it easy to solve them all.
Chat Widget
Support instantly leads and customers with a chat widget
Add a chat widget to your website or Web app in minutes. From landing pages to native iOS, Android, or React apps, talk to visitors in real-time, offer support when it counts, and guide users all the way to conversion.
Support CRM
Keep information about your customers in Crisp built-in CRM
Synchronize leads and customer data in a single CRM. Whenever you communicate with someone, you have access to their data and past interactions, enabling more personnal and personalized conversations.
Artificial Intelligence
AI that helps your teams and customers move faster
Smart replies, auto-summaries, writing tools, and a support copilot trained on your content, and much more. That's everything your team needs to handle more conversations with less effort.
Analytics
See how efficient your customer support team is
Get day-by-day metrics on how your support performs. Identify what you need to optimize to deliver a better service.
Built for customer support, marketing, and sales teams. All together.
- Customer SupportCross-channel customer support experiences using modern messaging.
- Inbound SalesSell more by automating your sales pipeline using chatbots and AI workflows.
- MarketingRetarget customers by sending marketing emails and in-app messages.
10,000 companies have already made the move
Emma
Evaluated over 20 products, and Crisp came out on top
Chris Sees
Hoxton Mix
Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.
Edoardo Moreni
Emma
We chose Crisp from the begining because of its flexibility and level of automations it allowed.
We really enjoy being able to play with the possibility of the api, so much that it has become a mini-backoffice for us.
Hoxton Mix
Crisp is probably one of my favorite part of my business. It's just so good.
Reedsy
Emmanuel Nataf
Reedsy
Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.
Ready to build an exceptional customer support?
14 days free trial — All Crisp features — No card required
Get started for freeBook a demo