详细内容
Next-gen AI for Customer Engagement Platform
Tap into the power of AI Agents, automated Workflows, and smooth Human Collaboration.
Transform your operations and increase efficiency by up to 500%!
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Loved by 100,000+
users across industries
Create AI Agents & solve all chats in 3 steps
No rocket science practice required. Do everything like a going for walk.
Sign up for Free
#1
No credit card required. Try it free & see how AI works.
Customize your AI Agent
#2
Go live in minutes with our templates or go in details with our visualized Workflow.
Bot name
My CX Genie|
Go live at any platforms you want
#3
Just click to connect your AI Agent to any platform you want. Let AI start doing the work for you.
Your Bot
Hello!
Today, 06:55
Hello, what can I do for you?
Today, 06:55
See CX Genie in action
Automation and all the way CX Genie can transform your business.
Sale Automation
Collect Lead Automation
Customer Support Automation
Multi-channel Support
Customer Support Team Performance
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CX Genie can learn your product list and recommend the accurate product match your customer need
The solutions you need for outstanding customer support
As one of our customers said - CX Genie replaces more than 9 different softwares
and provides the entire customer service operation.
Customer Support Team
Agency
E-commerce Business
Customer Support All Rounders
Pricing
Book Demo
Use AI chatbots to engage visitors, qualify leads by asking key questions and route them to the appropriate sales teams.
Intelligent Conversational AI
Multi-Source Responses
Learning from Conversations
Ideal for teams needing a smart support system with Ticket Management, HelpDesk and AI Agent all in one platform.
AI Auto-Reply
Provide 24/7 support in multiple languages and respond to your customers in under 10 seconds.
Helpdesk
Easily manage a large support team with flexible chat assignment methods and track performance with CSAT reports.
Ticket Management
Keep support organized, efficient and stress-free for your team and customers.
Others features to power your business
Other features that can help you streamline your bussiness
with chatbot
Emotion & Intent Detection
AI Collect Lead Forms
Custom Chat Flows
Track Team Activity
CSAT Report
Auto Collect Feedback
Collect Phone/Email
Auto-tagging by AI
Plans that fit your needs
Tap into the power of AI Agents, automated Workflows, and smooth Human Collaboration.
Transform your operations and increase efficiency by up to 500%!
AI-driven Features
No learning curve
No credit card required
Monthly
Annually (Save up to 16%)
Free
Start right away.
AI Agent, AI Auto Reply
Workflow
Live Chat
Help Desk
1 seat only
200 conversations/month.
Always Free
Sign up now
Starter
More seats & chats volume. Suitable for solo founders & small businesses.
Everything from Free
Workflow
Live Chat
Help Desk
5 seats
5.000 conversations/month.
$39.99
/ month
Get started now
Team
More seats, chats volume & more features. Suitable for companies with small CS team.
Everything from Starter
Workflow
Live Chat
Help Desk
Ticket
Mailbox
15 seats
15.000 conversations/month.
Most Value
$89.99
/ month
Get started now
Business
Unlimited seats, more chats volume & white label. Suitable for Brands with large CS team & Agencies.
Everything from Team
Workflow
Live Chat
Help Desk
Ticket
Mailbox
Bot for Multiples Brands
White Label
Unlimited seats
60.000 conversations/month.
$249.99
/ month
Get started now
Enterprise
The Global use, no limit, no border of scale. Make your business could operate 24/7.
Got Everything from Business
Custom AI Training Model
SAML SSO
Customized AI Model
24/7 Support
Specific solution for Enterprise
99.9% SLA commitment
dedicated infrastructure
Let’s talk
Get Started
See what people love about CX Genie
Tony_Upbase
Verified purchaser
5
Powerful AI assistant with mobile app & easy handover
I purchased CX Genie, and overall, I think it's a well-rounded AI assistant platform.
The integration with Facebook Messenger is quick and easy. Customers can directly interact with the bot within Messenger. The CX Genie also has a mobile app which adds convenience, as the support team can receive notifications on the go.
The AI to Human handover feature is something I was looking for and here its done in a very simple way. CX Genie automatically sends a notification to a human agent when there is a complex question that it doesn't have the answer to, or a message flow can be created to trigger a human agent. Theres a smooth transition from AI to human assistance when needed.
Overall, CX Genie offers excellent value for its price, and I appreciate the ongoing updates and improvements from the CX Genie team.
natasha00
Verified purchaser
5
The more I train it, the better it gets. Highly recommend!
CX Genie is beneficial! The real magic happens when you invest time building the chatbot's knowledge base. The more you feed it with answers to common questions, the better it responds to customer inquiries. This has significantly reduced my time on repetitive customer interactions, freeing me to focus on other issues. Highly recommend!
ljs.graphics1
Verified purchaser
5
The mobile app and live chat is Amazing
Overall, this tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.
jass_
Verified purchaser
5
Great product overall
This tool is very good overall. Responds well, human handover is awesome, auto-training with previous conversations is fantastic.
seb_
Verified purchaser
5
Works really great!
I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.
Waldemar_Ramos
Verified purchaser
5
This chatbot replaces more than 6 software and provides the entire customer service operation
At the time of writing this review, the CX Genie needs some tweaking and fine-tuning, however, it has already proven to be a fantastic tool that will greatly help my operation.
I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.
Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.
I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.
apps007
Verified purchaser
4
Lots of potential
They seem to be focusing on functionality that a lot of bots haven't begun to think about as yet:
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.
There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
onecup
Verified purchaser
5
Amazing Platform
This platform is a game-changer. It's incredibly well-designed, and it's evident that the developers know exactly what they're doing. I'm thrilled to have it.
info9927k
Verified purchaser
5
Actively being developed
CX Genie has a solid base and is being developed be a very good support team. They also take every bit of feedback on board in the discord channel. My only concern with the Tier 3 plan was the lack of white labelling for unlimited bots was pointless but Ethan assured me that they are going to review that decision at the end of June.
dinnoleon
Verified purchaser
5
The Cochinita Pibil of chatbots
5 tacos calientes for CX Genie. The feature set is extensive, and the interface is intuitive, so I had no trouble finding my way around and making good use of its capabilities. On top of that, CX Genie's analytics and insights have been crucial in empowering me to make data-driven decisions that have improved our customer experience. On the whole, CX Genie has exceeded my expectations, and I would suggest it to anybody seeking to improve their customer service processes.
Sebastian C
Verified purchaser
5
Highly recommended product!
We’ve successfully implemented CX Genie has become ouras our primary support solution for multiple products. It helped us solve around 60% of support cases without human assistance. The platform offers plenty of teaching methods, access to custom data sets, forms, and many other features that are constantly added and improved. Highly recommended product!
Viktor S
Verified purchaser
5
You are my painkiller!
It’s the exact functionality I’ve been looking for! You are my painkiller! Seriously, thank you and Product Hunt for matching us! I’ve been searching for months, and all other tools were okay, but they always missed something.
natasha00
Verified purchaser
5
The more I train it, the better it gets. Highly recommend!
CX Genie is beneficial! The real magic happens when you invest time building the chatbot's knowledge base. The more you feed it with answers to common questions, the better it responds to customer inquiries. This has significantly reduced my time on repetitive customer interactions, freeing me to focus on other issues. Highly recommend!
ljs.graphics1
Verified purchaser
5
The mobile app and live chat is Amazing
Overall, this tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.
jass_
Verified purchaser
5
Great product overall
This tool is very good overall. Responds well, human handover is awesome, auto-training with previous conversations is fantastic.
seb_
Verified purchaser
5
Works really great!
I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.
Waldemar_Ramos
Verified purchaser
5
This chatbot replaces more than 6 software and provides the entire customer service operation
At the time of writing this review, the CX Genie needs some tweaking and fine-tuning, however, it has already proven to be a fantastic tool that will greatly help my operation.
I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.
Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.
I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.
apps007
Verified purchaser
4
Lots of potential
They seem to be focusing on functionality that a lot of bots haven't begun to think about as yet:
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.
There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
onecup
Verified purchaser
5
Amazing Platform
This platform is a game-changer. It's incredibly well-designed, and it's evident that the developers know exactly what they're doing. I'm thrilled to have it.
info9927k
Verified purchaser
5
Actively being developed
CX Genie has a solid base and is being developed be a very good support team. They also take every bit of feedback on board in the discord channel. My only concern with the Tier 3 plan was the lack of white labelling for unlimited bots was pointless but Ethan assured me that they are going to review that decision at the end of June.
dinnoleon
Verified purchaser
5
The Cochinita Pibil of chatbots
5 tacos calientes for CX Genie. The feature set is extensive, and the interface is intuitive, so I had no trouble finding my way around and making good use of its capabilities. On top of that, CX Genie's analytics and insights have been crucial in empowering me to make data-driven decisions that have improved our customer experience. On the whole, CX Genie has exceeded my expectations, and I would suggest it to anybody seeking to improve their customer service processes.
Sebastian C
Verified purchaser
5
Highly recommended product!
We’ve successfully implemented CX Genie has become ouras our primary support solution for multiple products. It helped us solve around 60% of support cases without human assistance. The platform offers plenty of teaching methods, access to custom data sets, forms, and many other features that are constantly added and improved. Highly recommended product!
Viktor S
Verified purchaser
5
You are my painkiller!
It’s the exact functionality I’ve been looking for! You are my painkiller! Seriously, thank you and Product Hunt for matching us! I’ve been searching for months, and all other tools were okay, but they always missed something.
FAQs
What does "5000 conversations" mean?
You can have up to 5,000 separate conversations. Each time a customer starts a chat, it counts as one conversation. If a customer starts a chat but leaves without replying, it still counts as one conversation.
What happens if I exceed the message limit in my plan?
When your conversation limit is reached, only the AI reply feature will be temporarily paused. All other features will continue to work as usual. If you want the AI to keep responding, you can either upgrade your plan or contact us to purchase extra conversations.
Can I create unlimited bot?
Yes! With our subscription plan, you can create as many bots as you need - no limit.
Will our agents be notified when a customer chats with the bot?
Yes, absolutely! Your agents will be notified in real time when someone starts chatting with the bot - with sound alerts included.
Can I modify the contact's information of the customer?
Yes, you can. Simply go to the Contact List and update the details as needed. If you need help, feel free to book a demo with us!
How many workspaces can I create with one account?
There’s no limit - you can create as many workspaces as you need.
How do I connect the chatbot to other platforms?
Go to Platform Integration in your dashboard, then select the platform you’d like to connect - it only takes a few clicks.
If I buy a subscription plan, will it apply to all workspaces?
Unfortunately, no. Each subscription plan only applies to one workspace, so you’ll need to purchase a separate plan for each additional workspace.
Can I change bot's default reply language?
Yes! Just go to your bot settings, open the General Information section, and select your preferred reply language.
Which AI model does CX Genie use by default?
CX Genie currently uses the ChatGPT-4o model for all chatbots by default.
How do I add a team member to my workspace?
Go to Settings > Roles & Permissions, then click Add Member to invite a new team member to your workspace.
Do CX Genie chatbots support multiple languages?
Yes! CX Genie chatbots support nearly 200 languages, so your bot can communicate with customers from all over the world.
Get More From CX Genie: Join Our Discord
CX Genie is a Community-Led Growth product. We listen to feedback, quickly respond to issues and keep improving the experience for everyone.
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