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Delighted helps the world's most coveted brands\
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Not sure where to start? Learn more about each survey template.\
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Practical advice from the experts
Get support and explore best practices
Plug Delighted into your existing tech stack
Set up Delighted using our world-class API
Delighted customer case studies
Augment your program with built-in AI
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Delighted’s guide to customer journey mapping\
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Solutions
- Industries
- Ecommerce
- Tech
- Startups
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- Teams
- Customer Experience
- Customer Service
- Product
- Marketing
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Delighted helps the world's most coveted brands\
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View Customers
Survey Templates
Resources
Practical advice from the experts
Get support and explore best practices
Plug Delighted into your existing tech stack
Set up Delighted using our world-class API
Augment your program with built-in AI
Delighted customer case studies
Get support and explore best practices
See what innovations we have in store
Get started
The fastest and easiest way to gather actionable feedback
Collect and analyze feedback with Delighted — the free, easy-to-use experience management platform trusted by the world’s top brands. Get started in minutes, no technical skills needed.
Get started for free
Join 75,000+ of the world's most beloved brands
45
Every second, 45 people answer a Delighted survey
300M+
Delighted powers 300+ million surveys a year
4.9
4.7
Delighted Surveys\
Delighted CX\
Our customers don't just send surveys. They manage experiences.
Customers use Delighted to make an outsized impact in record time with minimal resources. Here’s how:
Ask
Create customer and employee surveys in seconds. Our intuitive surveying platform bakes in all the best practices, including the most effective questions to ask.
Analyze
Understand your survey results at a glance with built-in dashboards and reports. Drill a level deeper by tagging and segmenting your feedback for actionable insights.
Act
Reduce churn and fuel growth by routing feedback directly to the people who can take action. Use email digests, two-click integrations, and more.
Seamlessly integrate
Discuss feedback in Slack, trigger surveys from Stripe, sync feedback to Salesforce, store all your feedback in a data warehouse, and more.
Slack
Send your Delighted feedback into Slack channels.
Squarespace
Automatically trigger post-purchase surveys via Square.
Zendesk
Follow up with customers who've received Delighted surveys.
Square
Automatically trigger post-purchase surveys via Square.
Webhooks
Send a web request to your server for feedback and unsubscribe events.
ClientSuccess
Sync responses with ClientSuccess.
Heap
Automatically sync Delighted feedback to your Heap account.
Pipedrive
Trigger Delighted surveys and sync feedback to Pipedrive via Zapier.
BambooHR
Trigger Delighted eNPS surveys from BambooHR via Zapier.
Stripe
Automatically send to customers for one time payments or subscriptions.
Blueshift
Automatically trigger Delighted surveys based on actions in Blueshift.
Stitch
Automatically sync Delighted feedback to your Stitch account.
Gladly
Sync feedback to Gladly. Auto-assign sentiment-driven tasks.
MaestroQA
Sync CSAT feedback to MaestroQA for coaching and analysis.
Slack
Send your Delighted feedback into Slack channels.
Squarespace
Automatically trigger post-purchase surveys via Square.
Zendesk
Follow up with customers who've received Delighted surveys.
Square
Automatically trigger post-purchase surveys via Square.
Webhooks
Send a web request to your server for feedback and unsubscribe events.
ClientSuccess
Sync responses with ClientSuccess.
Heap
Automatically sync Delighted feedback to your Heap account.
Pipedrive
Trigger Delighted surveys and sync feedback to Pipedrive via Zapier.
Start collecting feedback from customers and employees today
Sign up now and send surveys for free. You’re minutes away from getting feedback!
Get started
Product
Resources
- What is NPS?
- NPS examples
- NPS calculator
- NPS benchmarks
- What is CSAT?
- What is CES?
- What is product/market fit?
- Employee experience management
- Customer experience metrics
- Sample size calculator
Help
Company
© 2013–2025 Delighted, LLC
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NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.