详细内容
Watch the Fall Launch 2025 keynote
Finally, all of your customer feedback in one place
Design better products with instant insights. Chat with sales calls, summarize support tickets, track themes on a dashboard, and auto-generate reports. The possibilities are endless.
Contact sales Try Dovetail free
Calls
Reviews
Tickets
Surveys
Connecting the world’s leading companies to their customers:
The platform
AI Analysis
Automatically classify and organize feedback across all your sources.
AI Chat and search
Query all of your customer feedback and get instant answers.
AI Dashboards Beta
Visualize the signals driving churn and growth, in real-time.
AI Docs Beta
Create shareable AI outputs to align your team and accelerate delivery.
AI Analysis
Automatically classify and organize feedback across all your sources.
AI Chat and search
Query all of your customer feedback and get instant answers.
AI Dashboards Beta
Visualize the signals driving churn and growth, in real-time.
AI Docs Beta
Create shareable AI outputs to align your team and accelerate delivery.
Introducing
AI Agents
Beta
Let AI agents handle your workflows. Generate and deliver docs, briefs, and alerts to your team automatically, before they turn into problems.
How it works
Turn noise into knowledge
AI accelerates your workflow. Customer intelligence keeps you on track. Dovetail pinpoints the work that drives usage and boosts revenue, empowering your team to build with confidence.
Contact sales Try Dovetail free
[01] Centralize
Ingest feedback from everywhere
Automatically capture calls, support tickets, surveys, interviews, and app reviews from tools across GTM, CX, and Product.
[02] Analyze
Identify the next thing to work on
Prioritize bugs, feature gaps, and opportunities based on frequency, segment, and revenue impact.
[03] Act
Move fast in the right direction
Transform insights into structured PRDs, prototypes, and code. Share updates in real time.
[04] Automate
Close the loop with agents
Agents cut weeks of work into hours. Automate digests and reports. Ship more without adding headcount.
[01] Centralize
Ingest feedback from everywhere
Automatically capture calls, support tickets, surveys, interviews, and app reviews from tools across GTM, CX, and Product.
[02] Analyze
Identify the next thing to work on
Prioritize bugs, feature gaps, and opportunities based on frequency, segment, and revenue impact.
[03] Act
Move fast in the right direction
Transform insights into structured PRDs, prototypes, and code. Share updates in real time.
[04] Automate
Close the loop with agents
Agents cut weeks of work into hours. Automate digests and reports. Ship more without adding headcount.
[Read customer story\
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“Dovetail enables us to access all of Breville’s insights gathered from around the globe—all in one place. This is incredibly valuable and saves us from losing or repeating invaluable information about our customers.”\
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Constance Docos\
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Senior UX Designer](https://dovetail.com/customers/breville/)
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Return on investment
2.3x
Deliver outsized value fast
See more than double the return on your Dovetail investment, with payback in under six months.
Weekly time saved per user
30hrs
Spend less time digging
Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.
Team capacity increase
30%
Do more with the team you have
Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.
Faster shipping
66%
Accelerate execution
Move from discovery to delivery faster—without sacrificing quality.
Return on investment
2.3x
Deliver outsized value fast
See more than double the return on your Dovetail investment, with payback in under six months.
Weekly time saved per user
30hrs
Spend less time digging
Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.
Team capacity increase
30%
Do more with the team you have
Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.
Faster shipping
66%
Accelerate execution
Move from discovery to delivery faster—without sacrificing quality.
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Save time, reduce risk, and build what moves the needle.
Intelligence that pays off across the product lifecycle.
Want to see the full ROI of Dovetail?
Download the Forrester Total Economic Impact™ Study ↘
System of record
The single source of truth
Your organization’s collective customer intelligence—unifying product, sales, marketing, and CX.
Contact sales Try Dovetail free
Built for trust at scale
Dovetail’s Compliance & Security framework covers SOC 2 Type II, ISO 27001, HIPAA, GDPR, and more—plus enterprise access via MCP Server.
Best practices, built in
Utilize our templates and standardization features to ensure consistency across your teams and bring order to your workflows.
Privacy without friction
Granular permission controls and redaction let you hide sensitive data and tailor access by role, team, or external vendor.
How customer insights drive and inspire Breville’s product innovation
Breville's iconic brand, built over decades, hinges on deep customer understanding. The global brand uses Dovetail to ensure every product aligns with user needs, driving brand loyalty and market leadership.
Read the story All customer stories
Atlassian champions their customer at a global scale with Dovetail
Global software giant, Atlassian, renowned for empowering teams with tools like Jira and Confluence, knows that meaningful innovation comes from truly understanding their customers.
Read the story All customer stories
How Itaú Unibanco delivers better banking experiences, faster with Dovetail
Since 2022, Brazil's largest bank has partnered with Dovetail, embracing an innovative approach to transform customer intelligence into award-winning banking products and experiences.
Read the story All customer stories
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AI infrastructure you can trust
The team and vision behind Dovetail’s brand evolution\
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