详细内容
Search
Call Analytics for Customer Teams.
Automatically analyze CX, Sales & Research calls for insights that grow revenue, quality & coaching.
ringcentral-svg
+ 50 more
Trusted by 500+ businesses
4.9 rating on G2
Fixed Size Video Player
Your browser does not support the video tag.▶
Loved by 500+ insights and customer teams
Insight7 analyzes calls to...
Grow Sales
Improve CX
Unlock Insights
Elevate Coaching
Hear from our customers
“Insight7 is accurate in transcribing and has unique analysis capabilities other tools don’t have. I love the customer service too. It's exceptionally good.”
Katie BranchVP, University of Texas Medical
“I've been doing market research analysis for 40 years and Insight7 has been a huge help. It is super fast and convenient, absolutely fantastic so far!”
Paul ValerioFounder, Valerio Strategy
“Insight7 is a great tool and I am using it more and more every day. The time to insight is impressive, enabling me to take research or customer calls and turn them into Insights I can act off of.”
Ryan LevanderHead of Analytics, Red Navel Consulting
“We can now review customer calls for insights quality in minutes vs weeks. We also identify opportunities to improve our customer experience and increase sales like we never did before.”
Jim AkinsHead of Operations, Tri County Metals
“Before we got Insight7, I would spend days getting recordings transcribed, highlighting interesting quotes, and aggregating those quotes into insights. Now I just upload the recordings into Insight7 and all that work is done for me in a matter of minutes.”
Kevin SmithPartner, Riggs Partners
“Insight7 is accurate in transcribing and has unique analysis capabilities other tools don’t have. I love the customer service too. It's exceptionally good.”
Katie BranchVP, University of Texas Medical
“I've been doing market research analysis for 40 years and Insight7 has been a huge help. It is super fast and convenient, absolutely fantastic so far!”
Paul ValerioFounder, Valerio Strategy
“Insight7 is a great tool and I am using it more and more every day. The time to insight is impressive, enabling me to take research or customer calls and turn them into Insights I can act off of.”
Ryan LevanderHead of Analytics, Red Navel Consulting
“We can now review customer calls for insights quality in minutes vs weeks. We also identify opportunities to improve our customer experience and increase sales like we never did before.”
Jim AkinsHead of Operations, Tri County Metals
“Before we got Insight7, I would spend days getting recordings transcribed, highlighting interesting quotes, and aggregating those quotes into insights. Now I just upload the recordings into Insight7 and all that work is done for me in a matter of minutes.”
Kevin SmithPartner, Riggs Partners
“Insight7 is accurate in transcribing and has unique analysis capabilities other tools don’t have. I love the customer service too. It's exceptionally good.”
Katie BranchVP, University of Texas Medical
▶
Elise DietrichCPO, Tripleten
▶
Kevin SmithPartner, Riggs Partners
▶
Santiago VillarongaAssociate Director, Fresh Prints
Case Studies
Read Case Study
How TripleTen Standardized Soft Skills Evaluation and Scaled Call Reviews with Confidence
Read Case Study
How Fresh Prints Streamlined Interview Reviews and Delivered Targeted Coaching at Scale
Read Case Study
How Tri County Metals Unlocked Insights from Inbound Call Data to Enhance Customer Service
Insight7 is used by...
Research & Insights Teams
Accelerate qualitative analysis
Sales & CX Teams
Scale sales & marketing outcomes
QA & Coaching Teams
Maximize training effectiveness
Comprehensive Call Analysis
Achieve full coverage call analysis for quality, compliance, and sales opportunities. No more call sampling.
Instant Insights Across Multiple Files
Analysis Grid automatically extracts insights across multiple conversations using questions or codes.
Automate Reports & Scorecards
Automatically generate reports and scorecards with actionable insights using templates.
No More Manual Analysis
Automatically extract themes, key quotes, and highlight reels instantly from conversations at scale.
Analyze at Scale, Effortlessly
Transcribe and analyze bulk data (audio, video, text, transcripts) across 60+ languages in seconds with enterprise-level security and PII redaction.
Quick Time to Value
Free trial
See results instantly
5 mins
Demo
Learn more about product & pricing
30 mins
Pilot
See results and impact for larger call volume
1 week
Deployment
Go live within a week
1 week
How it works
Easy To Use
Secure By Design
Secure by design
Enterprise grade security
Security and customer privacy is our priority at
every step of the engineering process.
256-bit AES and 256-bit SSL/TLS encryption
Regular impact assessments
No AI training with your data
PII/PHI Redaction
HIPAA
HIPAA Compliant
SOC 2 Type II
Service Organization Control Report
GDPR
General Data Protection Regulation
AWS Partner
Accelerate your time to Insights
Accelerate Insights From
Conversations 10x faster
Use Cases
Free Tools
Sales Call Scorecard Generator
Product
Resources
Company
Call Analytics 2.0 is LIVE!!! - Turn every call into a coaching opportunity
Chat Widget