详细内容
Trusted by 200+ Top Global Brands around the world
Automatically connect customers with the right agents
Auto-assign conversations to the right team member using keywords, customer type, and more.
Speed up responses and streamline workflows with smart automation.
Automatically starts the workflow as soon as a customer messages
Routes conversations based on customer profile details like language or VIP status.
Tags conversations for special handling, ensuring quick responses for high-value customers
Saves time by directing messages to the right agent instantly, boosting team efficiency.
Manage .. Record .. Track, Every Conversations
Centralize conversations, auto-record every call, and track team performance - all in one powerful platform.
\No credit card required
Automate and Scale your customer conversations with AI-Agents
Connect Everything - Work Smarter
From WhatsApp and Messenger to Gmail, Shopify, and more - klink.cloud integrates with the apps you already use to keep every conversation flowing and your business growing.
5x
Increase in productive
2x
Increase in customer satisfaction
2x
Increase in customer relationship
99%
Uptime
Why choose klink.cloud for your business?
Bringing All Your Customer Conversations Together
Case Management
Tracks every customer interactions across all channels with first response time, SLA, business hours, resolution time, waiting time, sentiment, CSAT, tags, custom fields, and more — all unified under a single customer profile.
Virtual Number or Connect your SIP Trunks
Get virtual phone numbers worldwide or easily connect your own number or SIP trunk with klink.cloud’s flexible BYOC option
Real-time Analytics & Reports
Track everything in one place with klink.cloud’s real-time analytics dashboard — giving you instant insights into customer interactions, agent performance, and operational metrics across all channels.
Unified Inbox
Tired of jumping between apps to reply to customers?
With klink.cloud’s Unified Inbox, you can view and respond to every message—whether it’s a phone call, WhatsApp, Facebook, Telegram, email, or live chat—all in one unified dashboard.
Works with the Tools You Already Use
Easily connect klink.cloud with your favorite apps — from CRMs to helpdesks to billing systems.
What Our Customers Are Saying
Horizon Solutions
Since adopting klink.cloud, we’ve seen a massive improvement in our response times. Our customers are happier, and our agents are more efficient than ever.
Sarah Lee
Head of Contact Center, Horizon Solutions
What Our Customers Are Saying
MPG BPO
klink.cloud has made a huge difference for our contact center! Our agents can easily manage conversations across different channels, helping us respond faster and keep our clients happy. We’ve seen big improvements in both productivity and customer satisfaction since we started using it
James Carter
Operations Manager
What Our Customers Are Saying
Sam Newton
Easy to use and really helpful support team
Jan 7, 2025
Sam Newton
Easy to use and really helpful support team
Jan 7, 2025
Paul Li
Sales Admin
Dan Constantino
Director of Operations
Samantha Lee
Head of Customer Support
Best Move We Made
We moved from Zendesk, and it’s the best decision we’ve made. The migration was smooth, and the Unified Inbox is so much easier to use than Zendesk tickets
Dec 7, 2024
Sam Newton
Lila Wong
CEO
Thanks to klink.cloud, managing our contact center is simpler, faster, and more cost-effective. The ROI speaks for itself.
Jul 30, 2024
Michael Tan
Operations Manager
Operations Manager, AlphaConnect
klink.cloud has transformed how we manage customer interactions. Our productivity has doubled, and downtime is a thing of the past
Jun 4, 2024
Sarah Lee
Head of Contact Center, Horizon Solutions
Since adopting klink.cloud, we’ve seen a massive improvement in our response times. Our customers are happier, and our agents are more efficient than ever.
Mar 3, 2024
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