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The Most Powerful Receptionist Service

Grow your business faster with AI + human call handling built for every scenario.

AI Receptionist Human Receptionists

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Thank you for calling Mountain View Plumbing.

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HOW WE’RE DIFFERENT

Why growing businesses choose Smith.ai

We don’t just answer calls. We deliver results.

Best-in-Class AI Call Handling

Our AI Receptionist navigates complex calls accurately, efficiently, and personably, with professional live agents available on-demand, 24/7.

Custom Instructions

Our client onboarding team tailors call playbooks to the unique needs of your business, whether you have one location or 20.

Top-Notch Support

Our technical and client support teams are based in North America and deeply experienced in the operations of small and mid-sized businesses.

Scales Instantly with Customer Demand

24/7 Coverage with Live Agents Available

Location-Specific Greetings, Playbooks and Directories

Centralized Call Logs and Performance Reporting

Extensive Lead Capture and Qualification

Done-for-You CRM and Software Integrations

Lower Operational Costs vs. Human Receptionists

Simplified Oversight for Corporate Teams

Scales Instantly with Customer Demand

24/7 Coverage with Live Agents Available

Location-Specific Greetings, Playbooks and Directories

Centralized Call Logs and Performance Reporting

Extensive Lead Capture and Qualification

Done-for-You CRM and Software Integrations

Lower Operational Costs vs. Human Receptionists

Simplified Oversight for Corporate Teams

Scales Instantly with Customer Demand

24/7 Coverage with Live Agents Available

Location-Specific Greetings, Playbooks and Directories

Centralized Call Logs and Performance Reporting

Extensive Lead Capture and Qualification

Done-for-You CRM and Software Integrations

Lower Operational Costs vs. Human Receptionists

Simplified Oversight for Corporate Teams

Scales Instantly with Customer Demand

24/7 Coverage with Live Agents Available

Location-Specific Greetings, Playbooks and Directories

Centralized Call Logs and Performance Reporting

Extensive Lead Capture and Qualification

Done-for-You CRM and Software Integrations

Lower Operational Costs vs. Human Receptionists

Simplified Oversight for Corporate Teams

5,000+

business clients

20M+

calls handled

1M+

work hours saved

24/7/365 answering

Total call coverage, powered by AI + humans

Whether it’s after-hours or the midday rush, AI Receptionist and our live agents ensure your calls are always answered, so you never lose a lead.

Speak with our sales team

Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.

Jeremy Treister

CMIT Solutions

Smith.ai is responsive, professional, and so incredible for my law firm! I’m so glad I compared the top services and selected Smith.ai!

Jalal Dallo

Dallo Law

Answering, intake, scheduling, and payments ... the benefits have been enormous. We save 10-15 minutes of staff time with every call they answer.

Sara Kelley

Sibus Law Group

Their agents are so prepared. Oftentimes our customers think they have spoken to us directly and not an answering service.

Ana Larson

George Brazil Heating & Cooling

My only regret is that I didn’t discover Smith.ai sooner. In the last week, I’ve received more leads than in the previous 2 months.

Cristina Molteni

Molteni Employment Law

An invaluable partner. They go above and beyond so our clients receive the assistance they deserve. Nothing short of exceptional.

Michelle Bush

May Jung Law

LIVE AGENTS ON-CALL

Our Live Agent Network accelerates your AI adoption

Our 500+ North American agents can be instantly tapped in to any AI call — ensuring every call is a high-quality call.

Caller initiated transfer

“I don’t want to talk to an AI. Transfer me to a human.”

AI RECEPTIONIST INITIATED

“Let me transfer you to a human agent to finalize payment.”

CUSTOMER INITIATED

“If a caller has a burst pipe, transfer to a human agent for scheduling.”

20% of AI-first calls require human involvement

START HERE

Choose who answers

Explore having your calls handled by AI, humans, or a mix of both.

AI Receptionist

Starting at $95.00/month

AI handles high-volume tasks — from screening to scheduling — and seamlessly escalates calls to live agents as needed.

Learn More

Why choose AI-first?

• Adapted to your brand

• Endlessly customizable

• Lowest cost per call

Hear a sample home services call

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Human Receptionists

Starting at $292.50/month

Live agents handle every call with professionalism, personalized service, and a human touch from start to finish.

Learn More

Why choose human-first?

• 500+ North American agents

• 99.7% accuracy rate

• Inbound + outbound capabilities

Hear a sample law firm call

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RISK FREE

30-day money-back guarantee

end-to-end integrations

Connected to your key systems. No manual work.

Seamlessly sync call data across 7,000+ integrations — updating your CRM, booking appointments, and triggering custom workflows automatically — so your team can focus on growth.

See all integrations

SKIP THE LINE

Take the faster path to business growth

Capture more leads, close more business, and retain more clients with Smith.ai. Try risk-free for 30 days.

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