AI Customer Service & Workflow Orchestration Platform | Thunai

THE AGENTIC AI PLATFORM FOR WORKFLOW ORCHESTRATION

Customer Conversations, Meaningfully Automated!

Thunai doesn't just connect your apps - it makes them smart, actively eliminating data silos and delivering a new tier of operational efficiency and customer engagement with guaranteed, high-fidelity accuracy.

210,000

Calls Automated

600+

Agents Deployed

1000+

SOPs Automated

Your org is drowning in meetings, docs, and endless conversations.

All noise. No answers. Just chaos.

Scattered Data. 
Missed Opportunities.

Sales slows. Support scrambles. Nobody's winning.

Powered by Multimodal Learning

From Chaos to Clarity In Minutes

Upload anything like docs, videos, slides, transcripts, audio, links, chats, etc.
Thunai turns it into AI agents that just get things done instantly

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Unlock the Intelligence You Need with Thunai

Knowledge Management Customer Intelligence Product Intelligence Revenue Intelligence

#KnowledgeManagement

Aggregate knowledge, resolve contradictions, and reduce AI hallucinations with Thunai Brain

Thunai Brain helps you understand your documentations, SoPs, and helps manage your knowledge effectively reducing contradictions between your documents, enabling AI agents to better understand and retrieve documents with precision.

Transform your enterprise knowledge into a powerful, contradiction-free intelligence system that eliminates AI hallucinations and ensures accurate information retrieval.

Business Impact

Reduce AI hallucinations by 95% through verified knowledge management

Improve document retrieval accuracy by 85%

Eliminate knowledge silos and contradictions across teams

Accelerate onboarding and training processes by 60%

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#CustomerIntelligence

Deflect 80% of Support Queries while delivering 5-Star Customer Experiences with Thunai Omni

Human-like AI Agents

Real-time Call scoring

Context-based Call Routing

Multilingual Voice Support

Call Recording & Compliance

Realtime Assistance to Human Agents

Quality Assurance

Agent to Agent Automation

Post-call Automation

Omnichannel Support(Chat, Email, Voice)

Queue Management & Routing

Customer Sentiment Analysis

CRM Integrations

Call Routing

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#ProductIntelligence

Find Your Next Big Product Idea from your customer conversations with Thunai Reflect

Build Product Roadmap

Feature Prioritization

Customer Journey Mapping

Identify Feature Gaps

Customer Feedbacks

Automated Ticket Creation

Churn Prediction Signals

Customer Persona Refinement

Direct Integration with product tools

Customer Retention

Usage Pattern Analysis

Competitive Intelligence

‍

Capture Feature Request

Pain Point Categorization

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#RevenueIntelligence

Spot Your Next Million-Dollar Deal Before Your Competitors Do with Thunai Revenue

Auto-CRM Oppurtunity Creation

Lead Scoring & Qualification

At-RiskDeal Identification

Deal Confidence Scoring

‍

Revenue Forecasting

Sales Stack Integration

Buying Intent Detection

‍

Competitor Mention Tracking

Real-Time Buying Signals

Upsell/Cross-Sell Detection

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Feature Drop - What's New @ Thunai

Thunai Omni

Monitor Chat, Voice, and Email agents simultaneously from one AI Agent Management Dashboard 
- Something No Other Platform dares to unify.

Real-time Sentiment Analysis

Omni Human Intervention with Barge-In

Allow AI agents to Co-Assist Humans using realtime context and intelligence derived from enterprise applications

Thunai Brain Powering Accurate and Hallucination Free AI Agents

Thunai Brain buillds state-of-theart knowledge graphs that can help identify, rectify and self-heal contradictions in data across your enterprise systems to build the correct "System of Intelligence" for your AI agents

Aggregates all knowledge sources into one verified truth.

Automatically generates a complete and actionable knowledge graph.

Identifies contradictions across similar documents.

Our Enterprise AI solutions

Deploy Specialized AI Agents and add intelligence seamlessly Into Your Existing Enterprise Stack and Deliver Measurable Business Impact

AI Agents for IT Service Management

Seamlessly Deploy Intelligent AI Agents to Transform Your ITSM Infrastructure like ServiceNow, Jira, and Automate Employee Support That Drives Both Efficiency and Resolution.

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AI Agents for Sales Teams

Seamlessly Integrate Intelligent AI Agents into Your Sales Ecosystem like Salesforce, HubSpot, and Automate Calls, Lead Qualification and Follow-up That Drives Both Conversion and Pipeline Growth.

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AI Agents for Contact Centers

Seamlessly Onboard Intelligent AI Agents Into Your Existing CCaaS Infrastructure like AmazonConnect, Five9 and Orchestrate Customer Experiences That Drive Both Satisfaction and Revenue

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See how companies like yours are transforming operations with Thunai AI Agents

From Walk-Ins to Always-On: 
 The Pet Store That Scaled Service with AI Agents

Discover how a growing pet store used Thunai AI Agents to streamline operations, reduce response times, and deliver personalized service that kept customers coming back.

100+

AI Agents Deployed

210,000+

Calls Automated Monthly

78%

Average Ticket Deflection Rate

4.8+

Average CSAT Score Maintained

View Case Study

Built for Your Existing Tech Stack

Native integrations with 50+ enterprise platforms - deploy in days, not months

Still Got Questions?

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What exactly does Thunai do?

Thunai is your AI-powered companion that helps organize your thoughts, centralize scattered information, and assist in decision-making. Whether you're running a team or working solo, Thunai turns chaos into clarity.

What exactly does Thunai do?

Thunai is your AI-powered companion that helps organize your thoughts, centralize scattered information, and assist in decision-making. Whether you're running a team or working solo, Thunai turns chaos into clarity.

What exactly does Thunai do?

Thunai is your AI-powered companion that helps organize your thoughts, centralize scattered information, and assist in decision-making. Whether you're running a team or working solo, Thunai turns chaos into clarity.

What exactly does Thunai do?

Thunai is your AI-powered companion that helps organize your thoughts, centralize scattered information, and assist in decision-making. Whether you're running a team or working solo, Thunai turns chaos into clarity.

Clear

Ask anything about Thunai...

What is Thunai ?

How does Thunai work ?

Can you explain the features of Thunai ?

How Thunai Integrates with Slack ?

What makes Thunai different from other enterprise search solutions?

Thunai differentiates itself through its advanced AI-powered understanding, proactive insights, and workflow automation capabilities beyond simple keyword search.

How does Thunai handle sensitive customer data?

Thunai employs robust security measures, including encryption and access controls, and adheres to relevant data privacy regulations.

Do you offer on-premises deployment options?

Yes, Thunai provides on-premises deployment for organizations with strict data security and compliance requirements.

How can Thunai help in customer support automation?

Thunai can automate support by providing agents with quick access to relevant information, suggesting answers, and potentially automating responses for common and even complex queries.

What makes Thunai different from other enterprise search solutions?

Thunai differentiates itself through its advanced AI-powered understanding, proactive insights, and workflow automation capabilities beyond simple keyword search.

How does Thunai handle sensitive customer data?

Thunai employs robust security measures, including encryption and access controls, and adheres to relevant data privacy regulations.

Do you offer on-premises deployment options?

Yes, Thunai provides on-premises deployment for organizations with strict data security and compliance requirements.

How can Thunai help in customer support automation?

Thunai can automate support by providing agents with quick access to relevant information, suggesting answers, and potentially automating responses for common and even complex queries.

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