Customer Education Platform for SaaS Businesses | Trainn

Trainn is the leading Customer Education Platform for SaaS businesses to accelerate product adoption, onboarding, and customer retention. It enables SMBs to deliver consistent customer education and training programs at scale.

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Customer Education Platform for SaaS Businesses | Trainn 网站预览

详细内容

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Features

Product

Usecases

Resources

Case Studies

Customer Stories\
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Why modern teams love Trainn.

Company

Expert voices

Podcast, ebooks, and newsletters\
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Tune into engaging conversations on Customer\
Education with industry experts from diverse\
SaaS teams.\
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Pricing

Product

Usecases

Resources

Case Studies

Company

Customers
Pricing
Expert voices

AI-powered and No-Code

Customer Training Platform for Modern Teams

Create product videos and step-by-step documentation, and launch
your Knowledge Base or Academy —all without design and dev
dependencies.

Get a Demo Sign up for free

We didn't have a self-service resource for training
customers. Now we have Buildops learning center built on
Trainn.

Sabina Rana I Dangal | Buildops

Head of Support

LOVED BY CUSTOMER-OBSESSED TEAMS WORLDWIDE

AI CONTENT AUTHORING

Create Training Content in Minutes with Trainn AI

Record your screen and let Trainn AI turn them into
professional-quality product videos and step-by-step
documentation.

🎥

Product Videos: Trainn AI automatically turns
your screen recording into a stunning product video with
AI voiceover, zooms, spotlights, and captions.

📑

Product documentation
Trainn AI turns your screen recording into step-by-step
documentation with descriptions. Turn them into
interactive walkthroughs with a click.

Create faster with Trainn AI

NO CODE KNOWLEDGE BASE

Launch Your Knowledge Base in Less than a Week

Create help content and launch your self-service Knowledge
Base without writing a single line of code.

🗂

Choose to keep your Knowledge Base public or private
(using SSO and SAML authentication) in one click.

⚙️

Personalize learning experience based on users’ login.
Group users and offer content that speaks to them.

🕹️

Embed your Knowledge Base inside your product using our
in-app Widget.

Learn more

ZERO-CODE ACADEMY

Your Customer Learning Library

Trainn’s state-of-the-art customer academy is all you need to
create, deliver & manage powerful customer training programs

👨‍💼

Drive adoption at scale with
unique onboarding experiences tailored to your
customer's role, team, and company needs.

🏅

Keep your customers hooked with
built-in assessments and reward users with
completion certificates.

📈

Leverage advanced video and learner analytics to
identify, track, and improve your customer training
program.

🎨

Take
complete control over the look & feel of your academy by customizing various brand assets , such as the
domain, login page, colors, and logos.

Learn More

Numbers don’t lie.

91%

Decrease in video creation time

63%

Reduction in 1:1 training time

< 1 Week

Setup Knowledge Base/Academy

Create Customer Champions with Trainn

Educating customers without Trainn

Educating customers with Trainn

You use

help docs, PDF training guides, and 1-on-1 sessions
to onboard & train customers

Grab your customer's attention with
quick 1 minute product & demo videos

You rely on support teams to answer every customer query, but
customers want to
self-educate & learn at their own pace.

Build self-serve resources
& let your customers learn anytime, anywhere. No more delayed
responses & waiting times.

It is difficult to address the unique learning
needs of customers with ILT & community forums.

Create personalized learning paths for your
customers based on their learning needs with Trainn Customer
Academy.

You’re “in the dark” about the impact of your
customer education.

Deep dive & quantify
your learner's engagement, activity & interactions across all
your educational activities.

People are feeling more pressed for time. Our customers always ask for quick 1-minute tutorial videos to learn the product. It took exactly 45 days to create over 100 tutorial videos, review, and publish the Learning Center on Trainn. Now we have a self-serve resource that customers can lean on and learn from.

Sabina Rana I Dangal

Head of Support

BuildOps