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Decisions merges with ProcessMaker, the leader in AI-enriched workflow

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Code less. Achieve more.

Powerful low-code automation engineered for AI-enhanced decisioning—delivering greater speed, efficiency, and scale without traditional complexity.

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Don’t just run your business—design it for speed.

Delayed decisions, heavy burdens on IT, and slow workflows cost time and money. Major companies across all industries—including finance, insurance, education, and beyond—leverage Decisions to optimize the way they and their processes work.

• "Unlike other solutions, Decisions combines a low-code approach with broad and deep functionality so IT and business analysts alike can automate any process, no matter how complex."

Christopher Misir, Mediacom

• "We were looking for a best-of-breed solution that would reduce our reliance on specialized skill sets. We found that Decisions is very approachable for any .NET developer who needs to add workflow capability to an existing .NET application."

Paul Jones, IT, Pantheon

• “By leveraging the Decisions platform our organization is able to compete in an ever-changing technology world at the speed of business.”

Darris Hampton, MidFirst Bank

• "Based on our experience of investing in the Decisions platform to improve our workflow and process automation, we don't see bottlenecks anymore. We see problems that Decisions can solve."

Henry Espinosa, City of Miami Parking Authority

• "Unlike other solutions, Decisions combines a low-code approach with broad and deep functionality so IT and business analysts alike can automate any process, no matter how complex."

Christopher Misir, Mediacom

• "We were looking for a best-of-breed solution that would reduce our reliance on specialized skill sets. We found that Decisions is very approachable for any .NET developer who needs to add workflow capability to an existing .NET application."

Paul Jones, IT, Pantheon

Streamlined processes for accelerated results.

Remove manual work and productivity blockers so you can build faster, automate smarter, and adapt instantly. Design and optimize flexible rules, workflows, and processes with a low-code, AI-infused platform built for software developers and business users alike.

\
Rules Engine \
Codify business logic and automate decisions.

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Workflow Manager \
Create and refine processes. Sequence people and systems.

\
Process Mining \
Find and fix problems. Optimize your business.

\
Integrations \
Connect systems and unify operations.

\
Testing \
Test, simulate, and validate—before going live.

\
Dashboards \
Visualize metrics and trigger action instantly.

\
Forms \
Build responsive, logic-driven forms—without code.

\
Enterprise-Class \
Built for scale, security, and control.

Leverage the transformative power of AI.

Seamlessly weave AI, including agentic AI capabilities, into your organization’s workflows, augmenting and automating operations with exceptional precision.

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Powering the core of your most critical operations.

From loan origination to medical billing to claims processing and more, mission-critical processes demand precision and speed. Decisions lets you automate the logic-heavy, high-volume workflows others can’t.

\
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Financial Services

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Healthcare

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Insurance

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Industry

Shift4 is accelerating success.

Discover how Shift4's customers are reclaiming 25% of their time during the go-live process with Decisions.

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Decisions acknowledged.

The Forrester Wave™: AI Decisioning Platforms, Q2 2025

Market Guide for Business \
\
Process Automation Tools

2025 Gartner® Magic Quadrant™ for\
\
process mining platform

Everest Group’s Process Orchestration Products PEAK Matrix® Assessment 2025

Everest Group’s Process Mining Products PEAK Matrix® Assessment 2025

Everest Group Process Orchestration Products PEAK Matrix® Assessment 2024

Everest Group’s Process Mining Products PEAK Matrix® Assessment 2024

SPARK Matrix™: Intelligent Process Orchestration Platforms 2024

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Gartner does not endorse any specific vendor, product, or service mentioned in its research publications. It does not recommend that technology users exclusively choose vendors with the highest ratings or other distinctions. Gartner’s research publications reflect the opinions of its research team and should not be interpreted as factual statements. Gartner disclaims all warranties, express or implied, related to this research, including warranties of merchantability or fitness for a particular purpose. Gartner is a registered trademark and service mark of Gartner, Inc. and its affiliates, both in the United States and internationally. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates, used herein with permission. All rights reserved.

Take a deep dive.

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