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HeiChat Advanced AI chatbot Elevate your DTC website conversion rate
Trusted by 1500+ clients, HeiChat ChatGPT ChatBot is the most efficient way to engage customers and boost sales.
Watch our video to learn more
Available on Popular E-commerce Platforms
Install HeiChat on your preferred platform in minutes
HeiChat works with all websites. The Shopify version is specially developed for Shopify scenarios, while other websites can use the Website version.
Install on Shopify Get WooCommerce Plugin
Testimonials
Clients getting results & insights
Raw Spiritual
United Arab Emirates
6 months using the app
I have been testing the GPT 3.5 ver of the app and it was decently good with pretty accurate product description and standard replies. I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc. This is a wonderful app and can take off massive burdens of customer support especially with repetitive FAQs. The developer was very helpful and responsive
m-lenses
United States
5 months using the app
Installing it was a breeze, and I was amazed by its intuitive interface. In no time flat, the bot was operational, fielding customer inquiries and recommending relevant products tailored to their tastes. This freed me up to concentrate on procuring and curating inventory, reassured that my clientele was in capable hands. But the real revelation came just the other day when reviewing sales data. To my astonishment, the bot had already generated over $500 in revenue, handily offsetting the subscription cost.
Plámenna Fashion Boutique®
Bulgaria
4 months using the app
My first impressions (and review) were very negative, however for the last month the App improved significantly and now is much more useful. The Chatbot is now able to "learn" the shop policies and to give relevant answers to questions regarding shipping and return conditions etc. Also the product recommendations improved a lot. The support team is very responsive and open for feedback.
How it works
The most efficient configuration ever
setup 3 STEP SET UP
No technical skills needed, ready to use
形状 CHATBOT PREVIEW
100% in control,test your chatbot before going live
TRAIN YOUR OWN AI
AI bot that built for your own website
Free tokens available, no credit card required
Trusted by E-commerce Owners
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Pricing Plans
Try any plan free for 3 days, cancel anytime
Free
$0/month
No credit card required
- Available 24/7, reply in up to 70 languages
- Understands customer’s intent, recommends 500 products within the store.
- 100 knowledge base
- 100,000 token
Pro Plus
Most popular
$69.9/month
- Able to change AI models(GPT 4 supported)
- Recommends 3000 products within the store.
- 1000 knowledge base
- 16,500,000 token/month
Pro Max
$200/month
- Recommends 20000 products within the store
- 3000 Knowledge Base
- 80,000,000 Token/month
- New Features Applied First
Enterprise
Custom
Or mail to heicarbook@gmail.com directly
Customize a chatbot for your company at the enterprise level that can be used in any scenario, supporting localized deployment.
E-commerce's best-in-class chatbot
The NEW way, powered by HeiChat
Stay relevant in the competitive world of e-commerce with HeiChat's AI chatbot. We deliver the highly converting customer experience your business craves.
Personalized answers 24/7
Don't let opening hours be a roadblock to your growth. Eliminate frustrations with HeiChat’s 24/7 personalised support.
90+ languages support around the clock!
Hassle-free & fast navigation
End the frustration of filters and scrolling. HeiChat provides fast and natural conversations so your visitors get exactly what they want, right when they need it.
Deeper knowledge of your customers
Customers talk, we listen. We provide powerful dashboard and analytics so you can easily listen to your customers' needs, analyze their data, and quickly adapt to grow your business.
FAQ
What is HeiChat?
HeiChat is a no-code AI Chatbots builder using an advanced scraping technology to provide instant and accurate answers to your customers' questions 24/7.
What are the differences between the Heichat Shopify app and the website version?
The Shopify app and the website version are completely independent. The Shopify app is specifically built for Shopify and deeply integrated with it. If you have a Shopify site, we strongly recommend using the Shopify app. The website version uses web crawlers, manual import of knowledge bases, and other methods to obtain data. It is more general-purpose and suitable for all websites.
How can I add my chatbot to my website?
You can add your chatbot in a few clicks by going in Dashboard > Install to your store> Click on Install. At the moment you can either install it manually by pasting our code snippet in your header, or choose our partners integrations (Shopify, Wordpress…)
Does it support other languages?
HeiChat supports more than 70 languages. No matter the language of your store, HeiChat will answer your customers based on the language they use to ask questions or interact with your Chatbot.
Can I give my chatbots additional instructions?
Yes, you can change several parameters such as your contact info, welcome message, as well as creating new corrections based on your customers' questions for your chatbot to learn and improve its answers.
Does it use ChatGPT or GPT4?
Indeed, HeiChat uses GPT-3.5/GPT-4/Claude AI technology to provide the most accurate answers to your visitors and customers, and to keep the conversation with your users as natural and human as possible.
Where is my data stored?
Your data is stored safely on our Amazon Web Services Servers, and everything is fully confidential.
Can I answer manually to a customer?
Shopify app is ready for this. Coming soon for site: We are currently working on a feature allowing you to temporary pause the AI in a specific conversation, and answer a customer manually.
Which websites can I embed my widget on?
You can embed HeiChat on any website
Can I train the AI to give more accurate answer?
HeiChat offers a 'Train and Fine-Tune My AI' feature that enables you to accurately edit the AI's responses. If you're not completely satisfied with the AI's replies, you can create a correction and suggest the correct answer for similar questions in the future.
How often is my website data refreshed?
We are currently working on this feature, and it will be available within a few days. You will also be able to refresh it manually.
Do I need to know programming to use HeiChat?
No, HeiChat AI is a No-code Chatbot builder. You can build your chatbot in a matter of seconds, and add it to your website very easily.
How do I install HeiChat chatbot on my website?
After creating your bot, click on 'Install' and insert the provided code snippet in the header (HTML) of your website. Once that is done, your chatbot will be ready and operational.
When customers are left with questions or struggling to find products,you lose out on easy sales.
27%
online shoppers abandon their shopping process if they can't easily find the product they're looking for
25%
online shoppers abandon their purchase if they can't get quick answers to their questions
*source: Baymard Institute
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