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产品功能

解决方案

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价格方案 客户案例 推广返现

ZH

开始使用

开始使用

ZH

产品功能

HelpLook AI \
适合内容创作者、公司员工和客服团队

编辑后台 \
面向内容创作者、运营和编辑

网站门户 \
供您的网站访客、指定成员访问

网站小部件 \
适用安装于您的网页和应用程序

解决方案

按场景

帮助中心 电商产品说明书 企业博客 内部知识库

按行业

SaaS

法律

医疗保健

金融服务

教育

资源中心

博客中心 帮助中心

价格方案 客户案例 推广返现

为您的业务增长提供最佳的在线服务体验

一站式 AI 知识库搭建系统，轻松创建

帮助中心

马上开始

\
\
4.9/5 on PartnerShare \
\
5/5 on ProductHunt

深受全球知名品牌信赖

超过10,000家的公司正在使用HelpLook来推动业务增长

认识 HelpLook

零代码搭建知识库平台

满足所有知识管理与编辑发布需求

编辑后台

网站门户

网站小部件

HelpLook AI

编辑后台

●面向内容创作者、运营和编辑

所见即所得的编辑器，兼容富文本与Markdown，实时保存与发布，同时配备分类管理、数据分析、权限管理等进阶功能。

网站门户

●供您的网站访客、指定成员访问

为您的网站/产品建立一个知识库门户，包括自定义风格、品牌域名等，支持设置公开或私有访问，灵活定义业务所需的访问权限。

网站小部件

●适用安装于您的网页和应用程序

以JS方式快速将已设定好的 HelpLook 知识库或 Al ChatBot 集成在您的网站上，方便站点访客随时查询问题并获取实时回复。

HelpLook AI

●适合内容创作者、公司员工和客服团队

快速创建与训练您的HelpLook AI，通过AI token 将已设定好的「AI问答机器人/AI知识库/AI搜索」集成至您的站点，有效降低企业客服成本。

阅读更多

为什么 HelpLook 是您在线服务体验的最佳选择伙伴？

HelpLook 双内核：先进的企业知识库 + 智能的AI问答机器人

'><path d='M23.3334 11.9998C23.3334 18.2591 18.2593 23.3332 12.0001 23.3332C5.74085 23.3332 0.666748 18.2591 0.666748 11.9998C0.666748 5.74061 5.74085 0.666504 12.0001 0.666504C18.2593 0.666504 23.3334 5.74061 23.3334 11.9998Z' fill='%230868F7'/><path fill-rule='evenodd' clip-rule='evenodd' d='M17.9601 8.16493C18.5133 8.71817 18.5133 9.61516 17.9601 10.1684L11.5851 16.5434C11.0318 17.0966 10.1348 17.0966 9.5816 16.5434L6.03993 13.0017C5.48669 12.4485 5.48669 11.5515 6.03993 10.9983C6.59317 10.445 7.49016 10.445 8.0434 10.9983L10.5833 13.5382L15.9566 8.16493C16.5098 7.61169 17.4068 7.61169 17.9601 8.16493Z' fill='white'/></g><defs><clipPath id='clip0_292_6444'><rect width='24' height='24' fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e) 将业务/产品知识内容在线沉淀，有效管理企业知识资产

'><path d='M23.3334 11.9998C23.3334 18.2591 18.2593 23.3332 12.0001 23.3332C5.74085 23.3332 0.666748 18.2591 0.666748 11.9998C0.666748 5.74061 5.74085 0.666504 12.0001 0.666504C18.2593 0.666504 23.3334 5.74061 23.3334 11.9998Z' fill='%230868F7'/><path fill-rule='evenodd' clip-rule='evenodd' d='M17.9601 8.16493C18.5133 8.71817 18.5133 9.61516 17.9601 10.1684L11.5851 16.5434C11.0318 17.0966 10.1348 17.0966 9.5816 16.5434L6.03993 13.0017C5.48669 12.4485 5.48669 11.5515 6.03993 10.9983C6.59317 10.445 7.49016 10.445 8.0434 10.9983L10.5833 13.5382L15.9566 8.16493C16.5098 7.61169 17.4068 7.61169 17.9601 8.16493Z' fill='white'/></g><defs><clipPath id='clip0_292_6444'><rect width='24' height='24' fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e) 透过 HelpLook AI 快速接入客户自助问答，减轻人工咨询服务压力

'><path d='M23.3334 11.9998C23.3334 18.2591 18.2593 23.3332 12.0001 23.3332C5.74085 23.3332 0.666748 18.2591 0.666748 11.9998C0.666748 5.74061 5.74085 0.666504 12.0001 0.666504C18.2593 0.666504 23.3334 5.74061 23.3334 11.9998Z' fill='%230868F7'/><path fill-rule='evenodd' clip-rule='evenodd' d='M17.9601 8.16493C18.5133 8.71817 18.5133 9.61516 17.9601 10.1684L11.5851 16.5434C11.0318 17.0966 10.1348 17.0966 9.5816 16.5434L6.03993 13.0017C5.48669 12.4485 5.48669 11.5515 6.03993 10.9983C6.59317 10.445 7.49016 10.445 8.0434 10.9983L10.5833 13.5382L15.9566 8.16493C16.5098 7.61169 17.4068 7.61169 17.9601 8.16493Z' fill='white'/></g><defs><clipPath id='clip0_292_6444'><rect width='24' height='24' fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e) 基于在线多轮对话与关键留资筛选优质线索，提升产品销售额

50

%

减少客户对接时间

64

%

认为服务改善的决策来自数据论证

91

%

问题在不升级人工介入情况下得到解决

HelpLook 提供无限可能

通过HelpLook AI 提供智能的在线服务

利用HelpLook，您可以轻松解锁适用于您专业领域的AI搜索解决方案。通过AI token轻松集成，将AI问答机器人与AI知识库无缝融入您的网站，升级交互体验。

所见即所得文章编辑器，支持Markdown

这款编辑器简洁易用，支持图片和视频一键插入，完美兼容Markdown格式。内置快捷键，提高编辑效率。支持多人同时协作，内容实时发布，团队协作更轻松。

团队协作与权限管理

HelpLook 已接入腾讯企微等组织管理系统，同步更新组织结构，确保团队间无缝协作；透过后台权限设置，让组织员工高效参与知识管理与编辑。

通过可视化的数据分析优化策略

通过实时生成的分析报表，深入洞察用户搜索行为与知识库使用情况，优化改进知识库，从而提升用户体验。

第三方集成

'><path d='M23.3334 11.9998C23.3334 18.2591 18.2593 23.3332 12.0001 23.3332C5.74085 23.3332 0.666748 18.2591 0.666748 11.9998C0.666748 5.74061 5.74085 0.666504 12.0001 0.666504C18.2593 0.666504 23.3334 5.74061 23.3334 11.9998Z' fill='%230868F7'/><path fill-rule='evenodd' clip-rule='evenodd' d='M17.9601 8.16493C18.5133 8.71817 18.5133 9.61516 17.9601 10.1684L11.5851 16.5434C11.0318 17.0966 10.1348 17.0966 9.5816 16.5434L6.03993 13.0017C5.48669 12.4485 5.48669 11.5515 6.03993 10.9983C6.59317 10.445 7.49016 10.445 8.0434 10.9983L10.5833 13.5382L15.9566 8.16493C16.5098 7.61169 17.4068 7.61169 17.9601 8.16493Z' fill='white'/></g><defs><clipPath id='clip0_292_6444'><rect width='24' height='24' fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e) 将 HelpLook AI 轻松集成在网站/APP/小程序等三方应用

'><path d='M23.3334 11.9998C23.3334 18.2591 18.2593 23.3332 12.0001 23.3332C5.74085 23.3332 0.666748 18.2591 0.666748 11.9998C0.666748 5.74061 5.74085 0.666504 12.0001 0.666504C18.2593 0.666504 23.3334 5.74061 23.3334 11.9998Z' fill='%230868F7'/><path fill-rule='evenodd' clip-rule='evenodd' d='M17.9601 8.16493C18.5133 8.71817 18.5133 9.61516 17.9601 10.1684L11.5851 16.5434C11.0318 17.0966 10.1348 17.0966 9.5816 16.5434L6.03993 13.0017C5.48669 12.4485 5.48669 11.5515 6.03993 10.9983C6.59317 10.445 7.49016 10.445 8.0434 10.9983L10.5833 13.5382L15.9566 8.16493C16.5098 7.61169 17.4068 7.61169 17.9601 8.16493Z' fill='white'/></g><defs><clipPath id='clip0_292_6444'><rect width='24' height='24' fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e) 多渠道绑定您的 HelpLook 内容站点或 HelpLook AI ChatBot

HelpLook 数据安全

ISO

通过ISO/IEC 27001 信息安全管理体系认证

TLS

数据安全首选，提供 TLS 标准的传输加密和高级数据隔离

备份

构建日常备份和灾难恢复计划，确保数据的高弹性和安全性

了解更多

他们已经爱上HelpLook

作为产品主管，我深感HelpLook的AI问答机器人精准且高效，不仅大幅降低客服成本，还显著提升服务效率。其灵活的应用架构让知识库管理变得轻而易举，编辑效率倍增。HelpLook无疑是产品运营的得力助手，强烈推荐！

产品主管约翰

借助HelpLook，仅需几步我就建立起一个简洁有效的FAQ帮助页面。他们的客服团队始终快速响应，无论我遇到怎样的问题，都能耐心协助我解决。

客户支持专员莎拉

HelpLook团队的服务非常贴心。他们始终在线，有问题时总能迅速回应并提供帮助。不仅如此，他们还会持续优化工具功能，让使用体验更加流畅。这款工具灵活性高，上手容易。最棒的是，帮助中心还有AI搜索功能，查询问题超方便。

产品经理珍妮弗

HelpLook真是一款易于使用的工具。我们的运营团队能够轻松上手，无缝创建新内容，同时还能轻松追踪和分析当前内容的阅读数据。这极大地提高了我们的工作效率和便捷性。

销售主管詹姆斯

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HelpLook AI 知识库：为企业提供高效智能的知识管理解决方案 \
用户必看 | 搭了企业知识库后，内部却用不起来？几招教你解决！ \
FAQ文档没人看？这样优化试试看！

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