AI Agents for Customer Service | Kommunicate
AI Agents for Customer Service | Kommunicate 图标

AI Agents for Customer Service | Kommunicate

kommunicate.io

Automate your customer service with Kommunicate’s AI agents that resolve 80% of queries autonomously. The best AI agent for customer service with human-in-the-loop support.

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Automate Support with No-Code AI Agents

Build and deploy no-code AI agents to automate customer support across web, WhatsApp, and mobile apps.

Resolve 80% of queries instantly while seamlessly handing critical issues to human agents.

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No credit card required | 30 days free trial | Rated 4.8/5 on G2

Trusted by enterprises and fast growing startups across the globe

AI Agents Shared Inbox Omnichannel AI Insights

Autonomous AI Agent for Customer Service

Resolve 80% of Customer Queries Instantly with AI

Assist, engage, and resolve customer queries with no-code AI agent trained on your FAQs, documents, and knowledge base

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Provide accurate respsonses to customer queries 24/7, 365 days a year

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Capture leads and convert website visitors with multilingual AI agent

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Automate repetitive queries and seamlessly transfer complex queries to a human agent

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Shared Inbox for Customer Service Teams

Improve Resolution Time by 60% with Shared Inbox

Respond to chats, emails, and WhatsApp messages in one place—with complete context and personalized support

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Triage, route, and assign tickets based on query type with AI

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Collaborate on the same thread, assign conversations, and leave internal notes

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With everything in one inbox, respond quicker and maintain consistency across channels

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Screenshot image of Kommunicate AI product. The image shows the shared inbox features of Kommunicate. Support agents and customer support manager can view tickets from email, chat, and voice under one dashboard for better collaboration.

Omnichannel AI Agent for Customer Service

Improve CSAT by 50% with Omnichannel AI Agent

Provide 5-star assistance across web, WhatsApp, mobile apps, and all major channels with an omnichannel AI agent

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Start a conversation on your website, continue on WhatsApp, and follow up via email

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Quicker, consistent support everywhere - keep customers happier and more loyal

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Handle customer queries across multiple channels, without scaling your support team

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AI Insights for Customer Service Teams

Get AI Insights to Upgrade Support

Find what's working well and what not with AI Insights that fetches informaiton from all channels

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Find out what is the most asked query

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Identify where AI response needs to be fixed

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Get average response time, CSAT, agent login hours and more

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Trust

Trusted by AI-First Customer Service Teams

Kommunicate is a no-code customer service automation platform loved for its ease-of-use and scalability

Enterprise Grade Security to Protect Your Customer Data

AI Superpowers For Your Support Agents

Image showing AI features like auto-language translations and AI Summarization by Kommunicate. Support agents move faster and get more things done with these AI features by Kommunicate.

AI Suggestions

Real-time AI recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

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Kommunicate AI Agents works across web, WhatsApp, mobile apps, and other major channels bringing all your customer conversations under one unified platform.

See What Our Customers Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.

"With Kommunicate, we automated student support and achieved a CSAT of 8.33"

8.33

CSAT Achieved

Read Case Study

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Lindsey Baker

Director of the Center for Learning and Teaching

"We automated 90% of repeated incoming queries with Kommunicate

90%

Queries Automated

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Headshot of Carlos De Lieto Vollaro, Customer Experience Manager at Conte.it

Carlos De Lieto Vollaro

Customer Experience Manager

"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."

25%

Reduced Workload

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Headshot of Ryan Tapfumanney, Senior Software Engineer at Telone

Ryan Tapfumanneyi

Senior Software Engineer

"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."

40%

Increase in CSAT

Read Case Study

Headshot of Mushra Hartley, Head of Operations at Lula

Mushra Hartley

Head of Operations

Customer Service AI Agents for Every Industry

Banking

Image showing Kommunicate AI agents for banking. A lady with a credit card on one hand and a mobile phone on the other hand. She has her laptop open in front of her.

Automate support tasks such as account inquiries, loan applications, fraud detection, and transaction processing.

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Healthcare

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Improve patient experience with AI agent that help with appointments, screenings, and report deliveries.

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Education

Reduce student inquiries with AI agents that instantly resolve questions, freeing your staff to focus on teaching.

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Ecommerce

Use AI agents to resolve queries, upsell, and drive conversions across web, mobile app, and messaging platforms.

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Integrate Kommunicate AI Agent With Your Support Stack

Messaging AI & NLP Models Ticketing Website & CMS Mobile Apps & Ecom

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网站信息

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kommunicate.io
收录路径
kommunicate