详细内容
The First Resident Experience Platform for Maintenance
Make Repairs a Peak Resident Experience
Transform your maintenance process into a resident-first experience that boosts owner retention and fuels business growth. Whether fixing 30% of issues up front, leaving a 5-Star review, or getting an immediate response to a phone call, your residents will be smiling the whole way through.
How Latchel Helps
Maintenance Efficiency
Shield your team from the 24/7 barrage of maintenance while automating the tedious tasks that suck up your time.
Revenue Generation
Generate more revenues for every door you manage while protecting you and your owners from accidental repair costs.
No Cost Partnership
Improve your margins and turn a traditional cost into revenue by leveraging Latchel’s flexible partnership with zero cost to you.
Put Your Residents First
Generate 5-Star Reviews
Residents talk to a real person in just 15 seconds, fix up to 30% of issues on the phone, and get regular follow-ups from Latchel’s AI creating more 5-Star reviews on Google.
Solve Problems Fast
You get a real-time view of job progress along with automated alerts when repairs get stuck. Chat directly with Latchel’s maintenance experts so that solving problems for residents is fast and easy.
Increase Resident Value
Give your residents access to $2,700 in credits for accidental damages, housekeeping, and chargeback reimbursements, transforming painful fee conversations into wow moments.
Use Maintenance As A Retention Tool
Better Resident Retention Starts with Maintenance
Poorly handled maintenance is the top reason residents attrit. On top of that, resident attrition is the number one blocker to better NOI.
That’s why Latchel’s workflows put residents first – scheduling work based on resident availability, sending preventative supplies to reduce dispatching, and even providing residents with credits for housekeeping.
Turn Maintenance Into Ancillary Revenue
Turn Maintenance Into Ancillary Revenue
Combine a world class maintenance experience with Latchel’s resident benefit to transform a traditional cost into ancillary revenue. Home Assistant foots the bill for resident-caused damage saving your residents an average of $600/year.
Financial Protection for You and Residents
Financial Protection for You and Residents
Latchel foots the bill for resident-caused damage, preventing uncomfortable conversations with residents and owners all while protecting your assets.
No budget? No problem.
Tight budget? No problem.
Our mission is to help you deliver an incredible resident experience without sacrificing your bottom line. Combine Latchel’s maintenance experience platform with our resident benefits, and pay for 100% of the software through the ancillary revenues that you generate, no out-of-pocket cost.
Results that Speak for Themselves
I think we might have the best solution in property management in Latchel. What you don’t want as a CEO is to be burning time on operations when you’re driving for sales & revenue. Once we committed to Latchel, it changed the game for us.”
Johnny Wolff, Homeroom
Turn maintenance into a 5-Star experience for residents.
Unlock the Potential of Digital Insurance
Launch a tailored renter's insurance program
Sure provides tailored renter’s insurance that enables property managers, owners, and residents to protect their property, minimize risk, and experience the peace of mind that comes with the protection of your assets and business.
Most leases require renters insurance. So, we’ve partnered with Sure to provide that option for your residents. While residents aren’t required to use Sure to meet the renter’s insurance requirement, this is still a convenient option you can offer to your tenants.
All services and products are provided by Sure, not Latchel subject to Sure’s terms and conditions.
Property Inspection Platform
Automate and Organize Inspections with RentCheck
Make Inspections Easier
RentCheck saves time by enabling residents to complete inspections on their own. Customization and automation ensure the job gets done.
Stop Wasting Time
Schedule inspections for all stages of the lease cycle at any cadence you choose. RentCheck handles the reminders.
Instantly Submit Work Orders
Take advantage of Latchel's integration with RentCheck to instantly submit a work order for any maintenance issues that pop up on an inspection.
Modernize Your Process
Easily compare new and existing inspection reports, side-by-side, and avoid security deposit disputes.
Prompt Routine Filter Changes and Resident Tasks
Schedule resident reminders to replace filters and other upkeep tasks over the course of the lease lifecycle.
To learn more about RentCheck, talk with a Latchel benefits expert today. All services and products are provided by RentCheck, not Latchel, and subject to RentCheck’s terms and conditions.
Affordable Pest Control
Access world class pest control for a fraction of the normal price. No need for new software or a complicated setup.
Easy Pest Control
Residents simply reach out to Cover Pest if there is a pest issue, and Cover Pest takes it from there.
Clarity on Who Pays the Bill
No more awkward conversations about who is responsible for the bill! With Cover Pest as a resident benefit, residents get pest control for covered pests without an additional cost.
Vendor Sourcing
No more sourcing for vendors! Cover Pest will source and coordinate with vendors for each pest control request
To learn more about Cover Pest, talk to a Latchel benefits specialist today. All services and products are provided by Cover Pest, not Latchel, and subject to Cover Pest’s terms and conditions.
Air Filter Delivery Subscription
FilterTime is an air filter delivery service that makes it easy and convenient for residents to replace their air filters. FilterTime customers can protect their HVAC system, reduce dust and pollen, save money on energy costs, and more by leveraging this delivery service.
Reduce Labor for HVAC Issues
Filter delivery service results in a 38% reduction of total HVAC ticket requests.
Cost Savings on HVAC Repairs
Average HVAC repair costs have increased by 48.7% year over year. an air filter delivery subscription can cut costs up to $250-300 per property per year.
Energy Reduction
Filter delivery is saving residents $14.82 per month in energy costs.
How it works:
Choose from almost every size and type of air filter including custom-made sizes
Choose how often you want your filters delivered
A box of brand new air filters delivered to your resident’s front door
To learn more about FilterTime, talk with a Latchel benefits specialist today. All services and products are provided by FilterTime, not Latchel subject to FilterTime’s terms and conditions.
Boost resident satisfaction and drive good resident behavior through a rewards, incentives, and credit building program
Drive On-Time Rent Payments
Piñata rewards renters for on-time rent payments through Piñata cash, and boosts renter's credit scores for online payments.
Boost Resident Satisfaction
$30 gift card to use at select brands and businesses, $25 restaurant card, 720 annual Piñata Cash to use on rewards, Early lease renewal gift.
Attract and Retain Renters
2 out of 3 renters prefer properties with rent reporting. Plus, residents get incentives for early lease renewals.
Rewards Residents Love
Residents can use Piñata Cash on brands they know and love, such as: Starbucks, Amazon, Sephora, Lego, Target, Walmart, Home Depot, Lowes, Doordash, Best Buy, and many more!
Piñata Cash
Residents easily earn Piñata Cash any day of the month by doing things like taking surveys, referring friends, or trying out new products.
Residents also get access to big-ticket giveaways, limited drops and super surges!
And, with exclusive access to our marketplace with over 300,000 deals, residents can squirrel away up to $4,500 annually.
To learn more about Piñata, talk with a member of our benefits team today. All services and products are provided by Piñata, not Latchel subject to Piñata’s terms and conditions.
Master Liability Insurance
Now you have one less thing to worry about with a Master Liability Policy through Obie.
Affordable Coverage
Affordable policies available with liability coverage starting at $100,000 and up to $300,000 to meet any property manager insurance requirements.
Stay 100% Compliant Master policy provides $100,000 for management companies and owners by ensuring 100% of occupied homes and units are covered for property damage liability issues relating to resident negligence.
Peace of Mind
Liability coverages include perils such as fire, smoke, water, explosion, overflow of sewer, and many others that provide coverage for damages you (the resident) may cause to your unit or home
Personal Liability
Personal liability coverage is automatically include to protect you against claims where you may be considered legally liable. (Bodily injury claims, dog bite claims, and more)
Additional Coverages
Additional/expanded coverages are also available. (Pet damage, identity fraud, theft/vandalism, and more are available!)
All services and products are provided through Obie and are subject to Obie’s terms and conditions.