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Stop hiring customer representatives and start creating them with Pearl
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Stop hiring, Start building reps with Pearl
Stop hiring customer representatives and sta
The AI voice agent to automate your customer's phone & voice interactions
Trusted & backed by leading companies
Human-like AI voice agent, speaks any language, works 24/7, all on a no-code platform
Instant AI Workflows – No Code, Just Prompts
Tell Pearl what you need, it builds your conversation flow in seconds. No coding, no complexity. Just seamless AI-powered interactions tailored to your use case.
1. Confirm the room number, take the order, suggest items, provide delivery time, and thank the customer.
Node A
A
Node B
B
Node C
C
Node D
D
Node E
E
Node F
F
Automated Actions in Real-Time
Pearl doesn’t just handle calls; it executes actions that save you time and drive results. Pearl works in real-time to keep your operations seamless and customer-focused.
API
URL
POST
https://api.shoply.io/v1/cart/add
API Settings
Actions
Body
Key
Value
Key
Value
Transfer Call
Phone Number
+1234-567-8900
When to Trigger the Action
Transfer the call upon customer request.
Booking
Email Address
Open Hours
M
T
W
T
F
S
S
Action Trigger
Transfer the call upon customer request.
Send Email
Object
Your Order – OrderNumber
Message Text
Hello CustomerName,
Thank you for your call! Your order for OrderProduct has been confirmed and will be delivered within DeliveryTime.
If you have any questions, feel free to reach out.
Best regards, the CompanyName team.
Message Text
When to trigger?
Send SMS
Text Message
Hello CustomerName,
Thank you for your call! Your order for OrderProduct has been confirmed and will be delivered within DeliveryTime.
If you have any questions, feel free to reach out.
Best regards, the CompanyName team.
Message Text
When to trigger?
Multilingual Expansion
No borders. No barriers.
Pearl speaks multiple languages fluently, ensuring your customers always feel understood while helping you expand and unlock new markets.
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English
한국어
Français
Español
日本語
Italiano
Deutsch
Türkçe
Nederlands
हिन्दी
汉语
Português
русский
العربية
Seamless Integration
Connect Pearl effortlessly to your favorite tools.
NLPearl integrates seamlessly with the platforms you already use, Google, Slack, Salesforce, Shopify, and more. No complex setup, just smooth automation that fits right into your workflow.
14
All Pearls
7
Simple
7
Advanced
Lead Booster
Advandced・Sales・
Debt Navigator
Simple・Support・
HelpDesk Pro
Simple・Support・
Insight Collector
Advandced・Surveys・
MedAssist
Simple・Support・
Room Service
Advandced・Concierge・
Legal Companion
Simple・Support・
ShopFlow
Advandced・Support・
ConnectCare
Simple・Support・
FinGuide
Simple・Support・
EduMentor
Advandced・Support・
ClaimEase
Simple・Support・
CivicConnect
Advandced・Support・
HomeAdvisor
Advandced・Support・
From Calls to Insights. From Insights to Action.
Call Transcripts & Recordings
Instantly access full call transcripts and recordings to review interactions, ensure compliance, and optimize your customer engagement strategy.
calling
Smart Call Tagging & Instant Alerts
Pearl tags every call with key insights, lead interest, complaints, follow-ups, and more, so you always know the next step. Get real-time alerts via Slack, email, or CRM to stay on top of deals, support tickets, and priority requests.
The prospect clearly stated they are not interested in the product...
The number dialed does not belong to the prospect or was incorrect.
The prospect or customer reported a complaint or issue.
The prospect requested a callback at a specific date or time.
The prospect expressed interest in the product but has not made...
A sale was successfully closed during the call.
The call requires further action.
Turn Data into Results.
Track every call, measure success, and optimize performance.
Pearl transforms call data into clear, actionable insights, helping you monitor call volume, success rates, and trends in real time. Make smarter decisions and drive better outcomes.
Turn Data into Results
Track every call, measure success, and optimize performance.
Pearl transforms call data into clear, actionable insights, helping you monitor call volume, success rates, and trends in real time. Make smarter decisions and drive better outcomes.
Unlock endless possibilities with Pearl’s robust APIs.
POST/v1/Outbound/ {outboundId}/Call
Initiate an Outbound Call
Use our API to trigger an outbound call within a specific campaign. Simply provide the campaign ID from the platform and the recipient’s phone number to seamlessly connect users with an AI agent.
GET/v1/Call/ {callId}
Retrieve Call Information
Seamlessly integrate Pearl into your ecosystem with powerful APIs. Automate workflows, access real-time call data, and customize every interaction to fit your business needs.
Have a question?
What is NLPearl?
At its core, NLPearl introduces Pearl, a speaking and reacting AI phone call agent, autonomous like a human on the phone, crafted for sales, support, and any type of phone interaction. Trained on millions of phone conversations, Pearl is the future of contact and call centers, embodying the next step in customer communication technology.
How can I customize Pearl for my business?
NLPearl offers an intuitive platform for creating and customizing your Pearl. You can add company-specific materials, making Pearl perfectly suited to your requirements.
Is Pearl available in my language or region?
You can use Pearl from anywhere in the world. Pearl is available in about 20 languages on the platform. Each plan includes a free phone number in the US and Canada, and numbers for other countries are available upon request. Pearl can also integrate with most VoIP providers. For any inquiries, contact us at support@nlpearl.ai.
How can I try Pearl?
You can try Pearl for free by accessing our platform and signing up. Once you’re registered, you can easily and intuitively create and customize your own Pearl.
Is there an option for larger enterprises?
Yes, NLPearl offers customized solutions for larger enterprises at special rates. Enterprises looking for a tailored AI strategy can reach out through this link to book a demo and access special rates.
How many concurrent calls can I make with my Pearl?
The number of simultaneous calls is unlimited but depends on your subscription tier (1 to 3). You can add agents starting at $100/month each, with no cap. Costs may vary for businesses based on specific needs, model additions, or higher server usage, ensuring flexibility and performance for high call volumes.
Does Pearl also handle inbound calls, not just outbound?
With Pearl, you can handle both inbound and outbound calls effortlessly. When you subscribe, you receive a phone number that is automatically linked to your Pearl. Setup takes just a few minutes, and you can use your number wherever you need.
Can I integrate Pearl with my existing tools?
Absolutely. NLPearl connects with a wide range of tools and platforms via API, including:
- CRM systems (Salesforce, HubSpot, Zoho)
- Customer support tools (Zendesk, Freshdesk)
- Messaging platforms (Telegram, Messenger)
- VoIP telephony systems (Twilio, Aircall)
What are the benefits of using a voice AI agent like Pearl for my business?
Implementing a voice AI agent like Pearl offers numerous advantages:
- 24/7 Availability – Pearl handles inquiries anytime, ensuring seamless customer service without downtime.
- Cost Reduction – Automating customer interactions with Pearl significantly lowers operational costs compared to traditional call centers.
- Scalability – Pearl can manage thousands of calls simultaneously, eliminating wait times and improving efficiency.
- Improved Customer Experience – Fast, accurate, and personalized responses enhance customer satisfaction and loyalty.
- Lead Qualification & Conversion Boost – Pearl can pre-qualify leads and direct high-intent prospects to sales teams, increasing conversion rates.
- Consistency & Compliance – AI ensures standardized responses and compliance with company policies, reducing human errors.
- Multilingual Support – Pearl supports multiple languages, enabling businesses to serve a global audience effortlessly.
- Omnichannel Integration – Seamlessly integrates with voice, SMS, chat, and CRM systems to provide a unified customer experience.
- Data-Driven Insights – Pearl collects and analyzes customer interactions, offering valuable insights to optimize support and sales strategies.
- Increased Productivity – Automating repetitive tasks frees up human agents to focus on more complex or high-value interactions.
How does NLPearl ensure data privacy and security?
We take security seriously. NLPearl complies with GDPR standards and implements advanced encryption to protect user data. We also provide secure hosting options and permission management features.
Explore Our Product Line: AI-Powered Communication Solutions
Phone Pearl
Test Pearl in a real-life phone conversation. See how it handles calls for sales, support, and more with human-like fluency.
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Browser Pearl
Chat or talk directly with Pearl, a powerful Conversational AI, in your browser. Experience real-time text and voice interactions.
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