详细内容
Empowering the Modern Support Team with Speed, Simplicity, and Confidence.
Trusted by the world's leading support teams
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What if every support agent was your best agent?
Following processes as documented
Responding quickly and accurately
Impeccable notes and organization
Engaging customers without distraction
PixieBrix simplifies, unifies, and multiplies support.
A faster way to search and respond
AI for notes, summaries, and suggestions
On-screen process guidance and guardrails
Insight into user journeys and KPIs
Integrated and embedded in your existing technology. The future of work is closer than you think.
Guide rails
On-screen process guidance, checklists, and nudges.
AI acceleration
AI search, summary, response, and suggestions.
Unified workspace
Customer and account info accessible in a single view.
Journeys & analytics
Visibility into work activity and friction points.
Team oversight
Beam down communication and audit logging.
Guardails
Warn and block risky actions and sensitive information.
The most popular workforce AI use cases. All in one.
Consolidate point solutions with one secure platform.
Instant, Trusted Answers
Fetch trusted, relevant information from your knowledge base, shared drive, or other internal resource. Answer questions more reliably and with greater ease. Wow every customer.
25
%
Faster response time
on complex tasks
40
%
Improvement in answer quality
across support workflows
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction
Make Everyone a Great Communicator
Polish emails, support tickets, reports, and documentation in seconds - right inside the browser. With built-in AI writing assistance, PixieBrix ensures your team communicates clearly, professionally, and on-brand, every time. Whether drafting from scratch or improving tone and grammar, it's like having a built-in editor for every web app your team uses.
25
%
Clearer communication
in support and docs
50
%
Reduction in editing time
in emails, chats, & docs
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction
Eliminate Repetitive Typing
Respond faster and more consistently with pre-filled snippets that streamline your everyday workflows. PixieBrix brings canned responses directly into any web app so you can reduce typing, eliminate repetition, and focus more time on helping customers and getting work done.
30
%
faster replies to support tickets
using reusable, pre-filled snippets
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction
Automate Repetitive Tasks
Streamline data entry, form filling, and information lookups - no coding required. With just a few clicks, PixieBrix automates routine work directly in your team's existing tools, eliminating errors and boosting efficiency across the organization.
50
%
Faster execution of repetitive work
across ticketing, forms, and internalt tasks
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction
The Right Steps at The Right Time
Embed step-by-step instructions and context-aware tips directly into the tools your team already uses. PixieBrix reduces training time, eliminates confusion, and ensures consistent execution - no matter the user or process.
47
%
Improvement in quality for manual processes
through step-by-step guidance
Please Note: Simply apply the class-name 'counterup' to your number elements on the page. This will communicate with the custom-code located in the page settings. This is a simple method to achieve a nice counting up interaction
Hear from our customers.
TaskUs Reinvents Support with PixieBrix
To set the pace in CX, the TaskUs team required more intuitive, more informative, and purpose-built web interfaces for several key marquee clients – all with the goal of improving agent workflows while still ensuring customer satisfaction.
Manish Testimonial - TaskUs from Todd Schiller on Vimeo
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10,000+
agents onboarded
40%
decrease in AHT
20%
improvement in CSAT
100%
compliance
Unify work in a single platform.
Support Leaders Support Agents Senior Executives
Boost KPIs without operational headaches
Simplify onboarding and training
Surface guides and KB articles in your ticketing system, service console, or wherever your team works
PixieBrix proactively suggests the best resources and replies
Scale service without adding headcount
Reduce AHT with AI accelerators for knowledge retrieval, summarization, note-taking, writing responses, and more
Reduce inefficient clicks and navigation
Eliminate expense mistakes
Embed guardrails into sensitive processes like returns, price adjustments, and screening
Keep an audit log and alert of risky or suspicious activity
Putting you in the driver’s seat with precision performance
Increase speed and independence
Everything you need - docs, chat, tickets, and tools - at your fingertips
Deeper product or service knowledge without escalating to senior resources
Avoid repetitive, manual work
Say goodbye to manual note-taking, summaries, and tedious after call work
Enjoy text snippets and AI responses to eliminate repetitive typing
Higher quality customer interactions
Refocus your energy on higher value work, like helping customers
Rapidly transform customer service into a strategic value driver
Transform service into a revenue generating function
Leverage AI to turn customer support interactions into upsell and cross-sell opportunities
Surface value enhancements that increase product adoption and engagement
Reward your best customers to create brand advocates
Multiply the ROI of existing technology investments
PixieBrix embeds and integrates with your existing support stack
No need for risky, expensive migrations
Create a tighter customer feedback loop
Use AI to extract feedback and insights from every customer interaction
Accelerate issue or bug reporting
Proven impact at industry leaders
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E-Commerce 
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Contact Center 
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Public Sector 
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Healthcare 
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BFSI
Transform Service Operations
TaskUs partners with PixieBrix to deliver assisted automation that improves teammate experience and streamlines workflows.
10K+
Agents onboarded
40%
Decrease in AHT
20%
Increase in CSAT
100%
Compliance
Industry-Leading NPS & AHT
To deliver a best in-class customer experience, Startek required simpler, AI-powered guided workflows for agents from day one.
1K+
agents onboarded
100
second reduction in aht
25%
NPS improvement
Enhanced Processing, Safer Communities
With PixieBrix, BusPatrol leverages automation to power its AI and quality control team to process a high volume of violations at industry-leading speed and accuracy.
80%
Faster processing
0
clerical errors
Take The Busywork Out of Billing
Resolve Medical Bills deploys PixieBrix to increase the speed and accuracy of collecting mission critical data.
40%
higher productivity
0
clerical errors
Build Efficiency Into Everything
SanzPayá leverages PixieBrix to accelerate their customer-centric team, which is focused on establishing a long-term relationship with our stakeholders.
50%
Increase in revenue
Capture real-time performance insights and unlock greater potential.
Track adoption. Prove ROI.
- Track real-time usage and adoption of AI tools across your organization.
- Measure what matters by customizing logging to align with your KPIs.
- Segment teams by role or department to uncover performance trends.
- Feed PixieBrix telemetry into your BI tool for richer, automated reporting.
The Proof Is In The Impact
PixieBrix has helped solve one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management.
Thatcher Foster
VP, Client Solutions at Bilt Rewards
I wouldn't be surprised if 5 years from now it's commonplace to head to the PixieBrix Marketplace for value-add mods that enrich the user experience on common web applications.
Micah Smith
VP, Community & Learning at Automation Anywhere
TaskUs, as both an early adopter and design partner, collaborates with PixieBrix on assisted automation to enhance the experience for our teammates and streamline user workflows. This partnership is pivotal in realizing our competitive vision.
Manish Pandya
SVP, Digital at TaskUs
PixieBrix has revolutionized our support operations. Our AI-powered decision trees keep our agents on track, significantly reducing call times and improving efficiency. It’s easy to use, fast to set up, and has transformed how we train and empower new agents with real-time, AI-driven guidance.
Mike Lauer
Director, Operations at BallerTV
PixieBrix transformed our cost structure to an industry low. The productivity gains have materially impacted our bottom line.
Karoon Monfared
CEO at BusPatrol
PixieBrix is a groundbreaking extension that has made my workflow far more efficient. I cannot recommend it enough for anyone seeking to optimize their time and productivity.
Leví Barbosa
Talent Operations at Nubank
PixieBrix is an integral part of our Agent Experience solution to drive industry-leading customer experience.
Abhi Jain
Chief Growth Officer at Startek
PixieBrix agent-assistance tools enable us to deliver a high tech high touch experience for our employees as well as end customers. Their platform compliments TP’s GenAI offering, adding significant value to us and our clients.
Sidharth Mukherjee
Chief Digital Officer at Teleperformance
The ease of use of PixieBrix allowed me to develop everything internally, with no previous coding experience.
Jose Sanz Ferrándiz
Deputy Director at SanzPayá
Built for Enterprise Security and Scalability
It's a top priority at PixieBrix to keep your data safe and compliant with your organization's policies.
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Built for Enterprise Security and Scalability
Built for Enterprise Security and Scalability
It's a top priority at PixieBrix to keep your data safe and compliant with your organization's policies. Security, compliance, and governance are at the core of automation with PixieBrix.
For enterprise customers, our sales team can provide the following resources to expedite security review:
-
SOC 2 Type 2 report covering security, availability, and confidentiality from A-LIGN
-
Independent Penetration Test report from A-LIGN
-
Company policies and controls
Authentication
Secure access via SAML/SSO authentication. Role and group-based access control. Integrates with 3rd-party apps via OAuth2.
Vulnerability Scanning
We employ vulnerability scanning, penetration testing, static analysis, and continuous supply chain monitoring.
Availability
To ensure availability, we enable availability zone switching, continuous data backup, 24/7 on-call platform team, and DDoS protection.
Control Frameworks
SOC 2 accreditation for security, availability, and confidentiality. Continuous compliance monitoring via Drata. Regular CWS reviews.
Secure Architecture
Data processed on-device. Source-available code for transparency (dual-licensed). Web application firewall, and continuous app security monitoring.
Encryption
Data encryption in transit with HTTPS and at rest via AES-256, block-level. Keys securely managed by Heroku and Cloudflare.
For more information, refer to our security and privacy pages.
Loved by developers and executives
The ease of integration and flexibility to work across many client tools and architectures really sets PixieBrix apart. As our TP genAI capabilities evolve so rapidly, the speed to market that PixieBrix offers makes it a truly amazing product.
Danny Kuivenhoven
Global Head of Generative AI
Teleperformance
I wouldn't be surprised if 5 years from now it's commonplace to head to the PixieBrix Marketplace for value-add mods that enrich the user experience on common web applications.
Micah Smith
VP, Community & Learning
Automation Anywhere
As someone who has pushed the boundaries of what is possible with Trello automation, Pixiebrix is the tool to unlock a whole no world of possibilities not just for Trello but my entire tech stack.
Mike Day
Business Systems Specialist
Dreamsuite
This is the most useful extension I've used on the browser to be honest, the amount of possibilities is just fascinating and their team is super helpful. Love it so far.
Yousef Ashraf
AI
Teleperformance
One of the best browser extension with building & DOM manipulation capabilities. Really love the integrations that PixieBrix provide. Great tool to automate some browser-based tasks, within an app or even across apps.
Dipendra Shekhawat
Principal Architect - RPA
GSK
This tool's quality and intuitiveness reflects their nimbleness and creativity as well as their dedication to making a product so versatile and useful. I'm excited about their mods I see released frequently and their community engagement methods. Well done PixieBrix team!!
Brian Thomas
Product Management
Capital One
PixieBrix is a groundbreaking extension that has made my workflow far more efficient. I cannot recommend it enough for anyone seeking to optimize their time and productivity.
Levi Barbosa
Talent Operations
NuBank
The solution was mind-blowing for me. I love anything that creates shortcuts for the end user, which is why RPA is a dream to me. Coupling this with RPA is brilliant! Almost like a “duh” moment for the tech space.
Ashley Pruitt
Sr. Engagement Manager RPA
Delta Airlines
Automation made simple, easy to make changes on a website basis on our needs, no extra heavy setup needed: just add the extension and you are good to GO! The nature of it being: Customization and Flexibility, makes it very easy to adapt. Collaborating with small and big team helps is getting more ideas and making the work faster.
Zaid Chougle
Technical Lead
Team Computers
I learned how to build AI tools for the web with PixieBrix, and you can too!
Marian Platonov
Sr. Product Support Engineer
UiPath
PixieBrix is very lightweight chrome extension and easy to use. We have used it for couple of demos and it went great. There are many advanced features apart of automation features which helps you a lot.The support team is very active and ready to help.
Mehul Agrawal
RPA Developer
Tecnoprism
If you haven't yet take a look at the excellent Pixiebrix for great automation in the browser (and no-code) and some fantastic pre-built tools like their AI Co-pilot. Great for personal use, businesses, and different skill levels.
Simon Frank
Senior Associate, Risk
WTW
Great tool for quickly deploying automation on web applications. The team is quick to provide support. I definitely suggest joining the Slack community to get help!
Céline Carcy
Financial Governance
Foundever
PixieBrix transformed our cost structure to an industry low. The productivity gains have materially impacted our bottom line.
Karoon Monfared
CEO
BusPatrol
The ease of integration and flexibility to work across many client tools and architectures really sets PixieBrix apart. As our TP genAI capabilities evolve so rapidly, the speed to market that PixieBrix offers makes it a truly amazing product.
Danny Kuivenhoven
Global Head of Generative AI
Teleperformance
I wouldn't be surprised if 5 years from now it's commonplace to head to the PixieBrix Marketplace for value-add mods that enrich the user experience on common web applications.
Micah Smith
VP, Community & Learning
Automation Anywhere
As someone who has pushed the boundaries of what is possible with Trello automation, Pixiebrix is the tool to unlock a whole no world of possibilities not just for Trello but my entire tech stack.
Mike Day
Business Systems Specialist
Dreamsuite
This is the most useful extension I've used on the browser to be honest, the amount of possibilities is just fascinating and their team is super helpful. Love it so far.
Yousef Ashraf
AI
Teleperformance
One of the best browser extension with building & DOM manipulation capabilities. Really love the integrations that PixieBrix provide. Great tool to automate some browser-based tasks, within an app or even across apps.
Dipendra Shekhawat
Principal Architect - RPA
GSK
This tool's quality and intuitiveness reflects their nimbleness and creativity as well as their dedication to making a product so versatile and useful. I'm excited about their mods I see released frequently and their community engagement methods. Well done PixieBrix team!!
Brian Thomas
Product Management
Capital One
PixieBrix is a groundbreaking extension that has made my workflow far more efficient. I cannot recommend it enough for anyone seeking to optimize their time and productivity.
Levi Barbosa
Talent Operations
NuBank
The solution was mind-blowing for me. I love anything that creates shortcuts for the end user, which is why RPA is a dream to me. Coupling this with RPA is brilliant! Almost like a “duh” moment for the tech space.
Ashley Pruitt
Sr. Engagement Manager RPA
Delta Airlines
Automation made simple, easy to make changes on a website basis on our needs, no extra heavy setup needed: just add the extension and you are good to GO! The nature of it being: Customization and Flexibility, makes it very easy to adapt. Collaborating with small and big team helps is getting more ideas and making the work faster.
Zaid Chougle
Technical Lead
Team Computers
I learned how to build AI tools for the web with PixieBrix, and you can too!
Marian Platonov
Sr. Product Support Engineer
UiPath
PixieBrix is very lightweight chrome extension and easy to use. We have used it for couple of demos and it went great. There are many advanced features apart of automation features which helps you a lot.The support team is very active and ready to help.
Mehul Agrawal
RPA Developer
Tecnoprism
If you haven't yet take a look at the excellent Pixiebrix for great automation in the browser (and no-code) and some fantastic pre-built tools like their AI Co-pilot. Great for personal use, businesses, and different skill levels.
Simon Frank
Senior Associate, Risk
WTW
Great tool for quickly deploying automation on web applications. The team is quick to provide support. I definitely suggest joining the Slack community to get help!
Céline Carcy
Financial Governance
Foundever
PixieBrix transformed our cost structure to an industry low. The productivity gains have materially impacted our bottom line.
Karoon Monfared
CEO
BusPatrol
"Since I discovered Pixie Brix I have been amazed by the beauty that stays in the simplicity of implementation."
— Andrei Ghiorghiu
Head of Digital Transformation, Conectys
"I wouldn't be surprised if 5 years from now it's commonplace to head to the PixieBrix Marketplace for value-add mods that enrich the user experience on common web applications."
— Micah Smith
Developer Evangelist, Automation Anywhere
"After creating these shortcuts and new workflows with PixieBrix, I think every day I am saving around 2-3 hours."
— Levi Barbosa
Talent Operations, Nubank
"The PixieBrix Team is like a family. I’m always tuning into the Slack channel to see what’s going on. They are always available to hear my latest use case and support me to build whatever extension I dream up."
— Moss Stern
Technical Writer, AlgoSec
“I automate content creation tasks when possible. PixieBrix makes this easy, shaving hours off of researching, planning, and sharing new campaigns.”
— Savannah Whitman
Digital Marketing Manager, Moesif
“I have been using Pixiebrix regularly, the sheer endless possibilities of making it so personalised to your need is the best part of it. There are amazing things you can do with it and I would love to keep exploring it more.”
— Amit Mani
Software Development Engineer
“TaskUs harnesses PixieBrix to provide our clients with the easy flexibility to improve upon user experiences and workflows. It's a key enabler in making our vision a reality.”
— Manish Pandya
SVP Digital, TaskUs
“PixieBrix increases our speed of execution, eliminates errors, and helps guide agent actions. It's also quick to implement because it works with our existing software applications.”
— Karoon Monfared
COO, BusPatrol
“I started using PixieBrix because it’s a flexible solution to transform web content into what the user actually needs. The perfect solution for last mile delivery of analytics and APIs.”
— Henrik Kühnemann
Co-founder and CEO, Yellownape AB
“True magic happens when you bring together two great technologies. Centelli partners with UiPath and PixieBrix to deliver seamless, intelligent automation.”
— Rajan Gupta
Principal, Centelli
"I have been trying to find a company to develop a custom Chrome extension for months. Finally, I found PixieBrix and I have done it by myself with no previous coding experience."
— Jose Sanz
CEO, SanzPaya
"The solution was mind blowing for me. I love anything that creates shortcuts for the end user, which is why RPA is a dream to me. Coupling this with RPA is brilliant! Almost like a “duh” moment for the tech space."
— Ashley Pruitt
Sr. Engagement Manager - RPA, Delta Airlines
"A crafty tool that lets you tailor any website for your team"
"This wild extension lets you bend websites to your will"
"PixieBrix helps companies achieve more with fewer developers and avoid the need for multiple expensive tools."
Ready for AI productivity at scale?
We’ve helped enterprise clients 10x productivity. We can do it for you, too.
2025 PixieBrix, Inc.
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