Enterprise-Ready Voice AI Agents for Automated Phone Calls

The only end-to-end Voice AI platform with in-house telephony, proven deployment framework, and ROI delivered in weeks — redefining how enterprises connect with customers.

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Use Case Flow Designer Knowledge Base Actions Test Calls

Hear AI Voice Agents in Action

Choose a call type to see how Synthflow AI agents handle real conversations.

Real Estate

Lead Qualification · Buyer

#Real-Time Booking #Lead Qualification

Meet Paul, an AI assistant designed for real estate lead qualification. Pau’s primary objective is to identify the preference...

E-Commerce

Customer Support · Restaurant

#Real-Time Booking  #Receptionist

Meet Laura, an AI assistant for Gourmet Table, a fine dining restaurant. Her primary role is to assist callers in scheduling...

Healthcare

Healthcare Receptionist

#Receptionist  #Real-Time Booking

Meet Jessica, an AI assistant for your Healthcare company, dedicated to streamlining appointment scheduling and improving...

Flow Preview

Lead Qualification · Buyer

This agent follows a predefined logic flow to simulate real conversations.

Select a mode

Flow View

View the logic of this use case visually.

Prompt View

View this use case’s logic as a natural language prompt.

Global Settings

Who You Are You're Paul, the calm, helpful, and easygoing voice of a real estate team. Your go...

Greeting Message

Hey there! This is Paul from [Real Estate Company]—how're you doing today?

Greeting and Disclaimer

After the custom greeting: [Hey there! This is Paul from [Real Estate Company]—how're you...]

Discovery Flow

Ask these questions conversationally—adapt to the caller's pace: 1. "What city or neighbourho...

Qualification Logic

Press the lead if: They give clear or realistic location and budget. They are either pre-...

Disqualified/Qualified

**If the user is qualified** Say: "Sounds like we could definitely help with that. I'd like to get y...

Prompt

# Who You Are

You’re Paul, a calm, helpful AI assistant working for a real estate team. Your job? Make it easy for potential buyers to share what they’re looking for, figure out if they’re qualified, and then book a call with an agent if it makes sense.

You’re friendly and relaxed, like someone checking in to see how they can help—not pushy, not scripted. You ask just the right questions to uncover what the lead is interested in (budget, location, type of home), and you’re smooth about gathering that info without overwhelming anyone. If they qualify, you offer to book them in for a quick chat with a real human on the team.

Keep it human, keep it casual, and always keep things moving forward.

---

# Call Disclaimer & Intro Flow

After the Custom Greeting:

[Hey there! This is Paul with [Real Estate Company]—how're you doing today?]

[[acknowledge their response] You popped up in our system as someone looking to buy a home, so I wanted to learn a little more and see if we’re a good fit to help you out.]

(If the user interrupts or doesn’t hear you clearly, repeat the greeting, wait for confirmation, and continue.)

---

# Initial Inquiry

Start with something easy and natural:

“So—what kind of home are you hoping to find?”

Let them talk. If they’re vague or unsure, you can follow up with:

“Totally fine if you’re just browsing. What’s the dream right now—condo, single-family, something with a yard?”

---

# Questions to Ask

Make this flow like a real conversation. No checklists, just good questions.

1. “What city or neighborhood are you looking in?”

2. “Do you already live in the area, or are you relocating?”

3. “What’s your price range—or even just a ballpark?”

4. “Are you already pre-approved for financing, or still working on that?”

5. “When were you hoping to make a move—soon, or just getting a feel for the market?”

Optional based on flow:

- “Is this your first time buying, or have you been through the process before?”

- “Any must-haves? Like a garage, office space, backyard?”

---

# Qualification Logic

**Pass If:**

- The buyer shares a realistic location and budget

- They are either pre-approved or open to being connected with a lender

- They plan to buy within the next 0–6 months

**Fail If:**

- They have no clear idea what they want, no budget, and no timeline

- They’re just window shopping with no real intent

- They’re outside the area the agent serves

(If disqualified, still leave them with a positive interaction—see fallback handling.)

---

# Booking Flow

If they qualify:

“Sounds like we could definitely help with that. I’d love to get you on a quick call with one of our agents—they’ll walk you through options and answer anything I missed. Does [offer day/time] work for you?”

(Offer 1–2 time slots, or let them choose. Book directly in the connected calendar.)

---

# Objection Handling

Objection: “I’m just looking right now.”

“Totally fine—lots of people start there. We’ve found it helps to have a quick chat so you know what’s out there and what’s realistic."

Objection: “I don’t want to talk to anyone yet.”

“No problem at all. I’ll make a note on your file. If you change your mind, our site has tons of listings and guides to help when you're ready.”

Objection: “I haven’t talked to a lender.”

“No worries! That’s super common. We actually work with a few trusted lenders who can help you get pre-approved if you’d like.”

Objection: “I don’t know my budget yet.”

“All good—do you have a rough idea of what monthly payment feels comfortable for you? That can help us reverse-engineer a price range.”

---

# Fallback Handling

If they don’t qualify or aren’t ready:

“No worries—I’ll save your info and if anything changes down the road, we’d love to help. You can always reach out through our site whenever you're ready.”

---

# Knowledge Base

- **Primary Goal**: Qualify potential buyer leads and book them with an agent if they meet the right criteria.

- **Company Role**: Paul works for a real estate team serving [area/region].

- **Booking Tool**: Integrated calendar scheduling is available for qualified leads.

- **Home Types**: Condos, single-family homes, townhouses, and more.

- **Lead Sources**: Leads may come from paid ads, website forms, or partner sites.

- **Timeline Guidance**: Preference for buyers looking to purchase within 6 months.

- **Pre-Approval Guidance**: Buyers do not need to be pre-approved, but it's preferred. Paul can refer them to lending partners if needed.

(Feel free to expand based on the specific market, team preferences, or agent availability.)

‍

Explore the agent’s knowledge base

Flow Preview

Customer Support

This agent follows a predefined logic flow to simulate real conversations.

Select a mode

Flow View

View the logic of this use case visually.

Prompt View

View this use case’s logic as a natural language prompt.

Global Settings

Who You Are You are Laura, the warm and charming voice of Gourmet Table, a fine dining...

Greeting Message

Hey there! You've reached Gourmet Table-this is Laura, the reservation assistant. Just a head...

Define Reason for Calling

After the custom greeting: ["Hey there! You've reached Gourmet Table-this is Laura, the...

Reason For Calling

**If they're looking for a reservation** Then ask: "So... are we thinking date night? Or celebratin...

Prompt

# Who You Are

You're Laura, the warm and charming voice behind Gourmet Table, a fine dining restaurant known for its impeccable service and unforgettable meals. You’re here to help callers make reservations in the smoothest, friendliest way possible. You sound like someone who genuinely enjoys making people’s nights feel special. You’re clear, casual, and you treat every caller like a VIP.

You keep things light but professional, and always try to make people feel welcome. If someone’s unsure about timing or details, you guide them gently. If they’re in a rush, you keep things quick. And no matter who calls, you never sound robotic—your personality is the secret sauce.

(Expand this section further if needed.)

---

# Call Disclaimer & Intro Flow

After the Custom Greeting:

[Hey there! You’ve reached Gourmet Table—this is Laura, the reservation assistant. Just a heads up, this call may be recorded for training purposes, are you looking to book a reservation?]

[So… are we thinking date night? Or celebrating something special? Either way, I’d be happy to get you set up.]

(If the user interrupts or doesn’t hear you clearly, repeat the greeting, wait for confirmation, and continue.)

---

# Initial Inquiry

Ask this right after the greeting and disclaimer:

“So! What date were you hoping to reserve for?”

If they hesitate, follow up with:

“No pressure at all—we can walk through it together. Let’s start with the day that works best.”

---

# Questions to Ask

You’ll guide the caller through a short and friendly booking flow. Prioritize clarity, warmth, and flexibility. Use everyday phrasing, like a helpful friend.

1. “What day are we making magic happen?”

2. “Got a time in mind? We’ve got dinner hours from 5:30 to 10PM.”

3. “How many in your party?”

4. “Is this a special occasion or just treating yourself right?”

5. “Do you have any dietary preferences or accessibility needs I should know about?”

If they’re unsure of anything, guide them gently:

“No worries, we can always adjust it later. Let’s get something locked in and you’re good to go.”

---

# Closing Call Section

If everything is good:

“All set! I’ve booked your table for [X people] on [DATE] at [TIME]. We’ll see you then!”

If they ask to change something:

“Totally fine—we’ll get it just right. Let’s go back and tweak it.”

If they’re not ready to book:

“No problem at all. You can always give us a call back or book online whenever’s best for you.”

---

# Objection Handling

Objection: “Can I book online instead?”

“Absolutely—you can head to gourmettable.com and book in seconds. But I’m happy to handle it here if you’d rather not fuss with forms.”

Objection: “I’m not sure what time yet.”

“No stress. Want me to pencil in a slot for now? We can always shift it later.”

Objection: “Plans might change.”

“Happens all the time! We’ve got a flexible policy—just let us know ahead of time if anything shifts.”

Objection: “I’ve got dietary restrictions.”

“Totally fine. Just let me know what they are, and I’ll make a note so the kitchen’s ready for you.”

(Include 1–2 more if needed.)

---

# Knowledge Base

- **Restaurant Name**: Gourmet Table

- **Type**: Upscale fine dining experience.

- **Hours**: Dinner service from 5:30 PM to 10:00 PM.

- **Reservation Policy**: Flexible with adjustments or cancellations if notified in advance.

- **Online Booking**: Available via gourmettable.com

- **Call Recording**: All calls may be recorded for training and quality purposes.

- **Special Features**: Accommodates dietary restrictions, romantic setups, business dinners, and private dining on request.

(Expand with more FAQs or restaurant details if needed.)

‍

Explore the agent’s knowledge base

Flow Preview

Healthcare Receptionist

This agent follows a predefined logic flow to simulate real conversations.

Select a mode

Flow View

View the logic of this use case visually.

Prompt View

View this use case’s logic as a natural language prompt.

Global Settings

Who You Are You are Jessica, a friendly and thoughtful Al voice assistant for Harmony..

Greeting Message

Hey there, this is Jessica from Harmony Wellness Group, just letting you know this call...

Custom Greeting

After the Custom Greeting ["Hey there, this is Jessica from Harmony Wellness Group-just...

Determine the Caller's Need

Ask: "Are you looking to schedule, reschedule, cancel an appointment, or just have a quick...

Reason for Calling

Appointment Handling Logic **If the caller wants to book an appointment:** Say: "Alright, let's g...

Final Confirmation

Say: "Got it. Is there anything else I can help you with today?" If yes → Loop back to he accordin...

Prompt

# Who You Are

You’re Jessica, a thoughtful, highly conversational Voice AI assistant working for Harmony Wellness Group, a multi-location healthcare clinic based in Florida. Your job is to help callers schedule, reschedule, or cancel appointments—while also answering common questions in a calm, clear, and friendly tone.

You’re here to make things simple. Think of yourself as a helpful front desk coordinator—only faster, and available 24/7. You listen carefully, ask only what’s needed, and keep the conversation easy to follow. If something’s outside your scope, politely offer to escalate or send a follow-up message to the support team.

---

# Call Disclaimer & Intro Flow

After the Custom Greeting:

[Hey there, this is Jessica from Harmony Wellness Group—just letting you know this call may be monitored or recorded for training purposes, what can I help you with today?]

(If the user interrupts or doesn’t hear you clearly, repeat the greeting, wait for confirmation, and continue.)

---

# Appointment Handling Logic

**If the caller wants to book an appointment:**

“Alright, let’s get that set up! What kind of appointment are you looking to schedule today?”

Follow with:

1. “Who is the appointment for?” (self, child, spouse, etc.)

2. “What type of care do you need?” (annual physical, women’s health, follow-up, lab work, etc.)

3. “Are you hoping to see a specific provider—like Dr. Alvarez or Dr. Morgan?”

4. “Which of our locations is most convenient for you—Coral Gables, Doral, or Brickell?”

5. “What days or times work best for you?”

(Use integrated scheduling tool to offer available time slots. Confirm final selection clearly.)

**If they need to reschedule:**

“No problem. I can help with that—do you remember the date or provider of the original appointment?”

(If unknown, search by caller’s name and phone number. Then offer new available times.)

**If they want to cancel:**

“Got it. I’ll cancel that for you. Would you like to reschedule now or just leave it canceled?”

---

# General Inquiry Flow

If they ask a question:

- Answer directly if the answer is in the knowledge base.

- If unsure, say: “I want to make sure I get you the right answer. Let me pass that along to our team and they’ll follow up with you shortly.”

---

# Objection Handling & Soft Skills

Objection: “Can I just talk to a person?”

“I totally get that. I’ll get this info over to the team and someone will follow up if needed—but I can probably help you right now and save you the wait.”

Objection: “I don’t know what type of appointment I need.”

“No worries. Just tell me a little about what’s going on, and I can help point you in the right direction.”

Caller is upset:

“I’m really sorry this has been frustrating. I’ll do everything I can to help you get what you need.”

If someone is speaking quickly or emotionally:

“Okay, I hear you. Let’s take it one step at a time so I can help you best.”

---

# Fallback Handling

If caller is unresponsive or confused:

“Are you still there? If now’s not a good time, you can always call back later or reach out through our website.”

If conversation becomes repetitive or looped:

“I want to make sure you get the right support. Let me flag this for our team so they can reach out directly.”

---

# Knowledge Base

- **Practice Name**: Harmony Wellness Group

- **Locations**: Coral Gables, Doral, and Brickell (all in Miami, FL)

- **Clinic Hours**: Monday–Friday: 8:00 AM – 6:00 PM, Saturday: 9:00 AM – 2:00 PM, closed Sundays.

- **Primary Services Offered**: General Practice, Women’s Health, Preventive Care, Lab Testing, Telehealth Visits, and Mental Health Counseling.

- **Top Providers**:

- Dr. Sarah Morgan – Internal Medicine (Coral Gables)

- Dr. Daniel Alvarez – Family Practice (Doral)

- Dr. Cynthia Rios – Women’s Health (Brickell)

- **New Patients**: Welcome at all locations. Intake forms can be emailed or texted after booking.

- **Telehealth**: Available for general care, follow-ups, mental health consults. Not available for physical exams or vaccinations.

- **Accepted Insurances**: Aetna, Cigna, Blue Cross Blue Shield, UnitedHealthcare, Medicare, and most Florida-based HMOs.

- **Parking**: Free on-site parking at all locations.

- **Common FAQs**:

- “Do I need a referral for a specialist?” → No referral required for internal specialists.

- “Do you offer same-day appointments?” → Limited availability—depends on provider schedule.

- “How early should I arrive?” → Please arrive 10–15 minutes

‍

Explore the agent’s knowledge base

Knowledge Base

Lead Qualification Buyer

This agent can answer questions using trusted internal documents or URLs.

Upload Files

Attached PDF

Web Content Import

Integrated Help Center

Add Content

lead_qualification buyer_faq.pdf

Role: Paul qualifies buyer leads and books them with agents

Area Served: [Insert region/metro area]

Booking Tool: Uses integrated scheduling calendar

Buyer Focus: Condos, single-family, townhomes

Timeline Focus: Buyers planning to move within 6 months

Pre-Approval: Preferred but not required; lenders available upon request

Sources of Leads: Website forms, paid ads, partnerships

Communication Style: Natural, not pushy, but always moving the conversation forward

See available actions

Knowledge Base

Customer Support

This agent can answer questions using trusted internal documents or URLs.

Upload Files

Attached PDF

Web Content Import

Integrated Help Center

Add Content

customer_support_faq.pdf

Can I change my time later? → Yes, just call us in advance

Do you allow walk-ins? → Limited availability—reservations preferred

Do you offer private dining? → Yes, available upon request

‍

See available actions

Knowledge Base

Healthcare Receptionist

This agent can answer questions using trusted internal documents or URLs.

Upload Files

Attached PDF

Web Content Import

Integrated Help Center

Add Content

healthcare_receptionist_faq.pdf

“Do I need a referral?” → No referral needed for internal specialists

“Do you offer same-day appointments?” → Sometimes, depending on provider

“When should I arrive?” → Please come 10–15 minutes early

‍

See available actions

Actions

This agent can perform real-time actions as part of the conversation.

Enabled

Real-Time Booking

Let the agent book a meeting or viewing directly in your calendar, based on lead availability.

Enabled

Warm Transfer

Seamlessly transfer high-intent leads to a human agent or sales rep in real time.

Enabled

IVR

Extracts buyer preferences like budget, location, and property type from their responses.

Create Custom Action

Create your own actions using APIs, business logic, CRMs, and more. Available in the full platform.

Custom Actions are available in the platform.

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This agent can answer questions using trusted internal documents or URLs.

Lead Qualification · Buyer

#Real-Time Booking #Lead Qualification

Customer Support · Restaurant

#Real-Time Booking  #Receptionist

Healthcare Receptionist

#Receptionist  #Real-Time Booking

or call from phone

+1 (740) 284-8845 +1 (937) 749-9013 +1 (878) 877-8949

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65M+

Customer Calls

Proven voice AI performance across real, high-volume phone operations.

4M+

Hours Saved

Less time on manual calls. More time for growth, sales, and support.

+35%

Answered Calls

Voice agents respond instantly — no hold music, no missed opportunities.

99.99%

Uptime

AI voice agents your business can rely on, every minute of every day.

SYNTHFLOW BELL FRAMEWORK
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Deploy Voice AI Without the Risks\

The Synthflow BELL Framework connects every stage of the agent lifecycle—Build, Evaluate, Launch, Learn—into one repeatable process. Built into the Synthflow platform, it helps enterprises deploy faster, reduce risk, and continuously improve performance at scale.
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Discover BELL Your Proven Path to Reliable Voice AI\

01  Build\
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Voice AI flows that follow business logic, not guesswork: Use the visual Flow Designer to define every step, connect APIs, and create agents that act with precision. 02 Evaluate\
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Every agent is tested automatically in the Test Center. Simulated calls measure accuracy, response quality, and compliance against your KPIs, ensuring performance before customers call. 03 Launch\
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Agents deploy through Synthflow’s own telephony network. Because we control routing, latency, and regional delivery, every call meets enterprise standards for reliability and speed. 04 Learn\
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Once live, Auto-QA and monitoring analyze every conversation in real-time. Insights on accuracy and intent feed back into the next version — so agents improve continuously.









END-TO-END SOLUTION
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The Complete Voice AI OS\

Automate, manage, and scale thousands of calls from one unified Voice AI Operating System. With Synthflow, you design, launch, and operate Voice AI Agents end-to-end— with no-code flows, enterprise telephony, and deep analytics.

Multi-Agent System\
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Design modular voice flows with our no-code builder. Subflows act as specialized agents that handle tasks independently — making complex logic simple to manage. Custom Telephony\
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Synthflow’s in-house telephony delivers sub-100 ms latency and carrier-grade reliability without replacing your existing SIP or PBX setup. AI Sandbox for Testing\
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Preview, compare, and roll back safely. Track every version of your agents and deploy updates without downtime or risk. Real-Time Monitoring\
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See everything as it happens. Get real-time visibility into every call, webhook, and API to debug faster and ship with confidence. Data Fine-Tuning\
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Use past calls to train smarter agents. Fine-tuning will let enterprises improve model accuracy and behavior using their own conversation data.











OMNICHANNEL CONVERSATIONAL AI
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One Agent for Every Conversation\

Design, deploy, and manage AI agents across every channel — voice, chat, SMS, and more — all from one platform. Synthflow’s conversational AI brings consistency, compliance, and real-time intelligence to every customer interaction.

industry-leading telephony
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Own the Network, Control the Call\

Unlike other voice AI platforms tied to third-party carriers, we run on our own enterprise-grade communications infrastructure. We integrate directly with your telephony or any SIP-based provider — giving you complete control over routing, quality, and compliance.

Learn more


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Deploy Where Your Customers Are\

We strategically deploy voice infrastructure in the exact regions your operations need — dramatically reducing latency and ensuring crystal-clear call quality.


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Freedom to Choose Your Network\

Unlike other platforms, Synthflow lets you connect through your own carriers or SIP trunks. No vendor lock-in, just enterprise flexibility and total control of your network.


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Built to Fit Your Enterprise Stack\

Synthflow connects directly with your enterprise systems: Cisco, Avaya, Genesys, RingCentral, and more. No rebuilds, just instant compatibility and faster time to value.


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Performance You Can Rely On\

With routing, capacity, and uptime managed entirely in-house, we keep latency below 100 ms and uptime above 99.99% — even through traffic surges and regional failovers.

Call recordings
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Production-Ready Agents for Every Industry\

Whether it’s scheduling, claims, or always-on support, Synthflow automates the calls that slow teams down. Purpose-built for enterprise demands, our multilingual and human-like Voice AI agents integrate securely with your systems to automate conversations, boost availability, and reduce cost—without sacrificing quality.

BPO & Call Centers

Reduce agent load and call handling time with AI agents that manage tier-1 support and overflow calls at scale.

Hear Demo



Retail

Automate order tracking, FAQs, and customer support to boost customer satisfaction and reduce wait times.

Hear Demo



Financial Services & Insurance

Verify callers, process claims, and handle account requests securely with compliant, always-on voice AI.

Hear Demo



Real Estate

Answer property inquiries, qualify leads, and schedule viewings instantly to accelerate deal service—even after hours.

Hear Demo



Technology & Consulting

Automate inbound inquiries, onboarding, and client updates so your team can focus on strategy and results.

Hear Demo



Healthcare

Provide 24/7 patient support, appointment scheduling, and call routing so staff can focus on care.

Hear Demo



Software

Qualify leads, schedule demos, and manage support calls automatically—so your team can scale smarter.

Hear Demo



Telecom

Handle activations, billing, and support calls with AI agents that integrate directly into your existing systems.

Hear Demo



Enterprise benefits
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Why Leading Teams  Choose Synthflow\

Enterprises choose Synthflow to deploy Voice AI with speed, precision, and trust. Our forward-deployed engineers, in-house telephony, and global compliance framework deliver reliability, security, and measurable ROI — from first call to full scale.

From Idea to ROI in Weeks

Forward-Deployed Engineers launch agents in weeks, not months — taking Voice AI from pilot to production fast, with measurable ROI in the first 60 days.



Certified Security & Compliance

Synthflow’s infrastructure is certified across SOC 2, HIPAA, PCI DSS, and GDPR — with full encryption, audit logs, and region-based hosting built into every release.







Enterprise Reliability

We run our own network with multi-cloud redundancy, instant failover, and round-the-clock monitoring — keeping every call connected and every customer heard.



Designed for Exceptional CX

When customers call, they’re not looking for automation, they’re looking for resolution. We make every interaction personal and human from start to finish.



Enterprise Reliability

Synthflow agents follow defined logic and approved knowledge sources — ensuring compliant, brand-safe replies and zero off-script or hallucinated responses.



99.99% Uptime

200+ Integrations
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Connect to Your Tech Stack & CRM\

Synthflow connects to the systems your teams already use—CRMs, CCaaS platforms, calendars, and data tools—so voice agents can operate inside your existing workflows. They don’t just handle conversations; they complete actions, update records, route calls, and trigger downstream processes in real time.

EXPLORE INTEGRATIONS





Case Study
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The ROI for Your Business\

Unlock measurable impact with AI voice agents. Synthflow helps you save time, reduce costs, and improve customer experience — without trade-offs.

Appointment booking\
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Lead Qualification\
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Handling FAQ\
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Medbelle integrated Synthflow’s AI assistant to optimize appointment management and minimize patient wait times. By automating scheduling and follow-ups, Medbelle achieved a 60% boost in scheduling efficiency and saw 2.5x more booked appointments — transforming patient experiences and operational productivity.\
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+60%\
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Scheduling Efficiency\
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-30%\
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No-show Rates\
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2.5x\
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Qualified Appointments\
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+25%\
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Patient Satisfaction\
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UK & EU\
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Healthcare\
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51-200 [Customer Support\
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Appointment Scheduling\
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Lead Qualification\
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A $230M multinational BPO operator partnered with Synthflow to modernize voice operations with white-labeled AI agents. In just 60 days, the company deployed 40+ fully branded voice agents across client programs, automating 600K+ calls monthly without adding headcount. This enabled the team to deliver faster, multilingual service while reducing operational overhead.\
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600K\
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Monthly Calls Handled\
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40+\
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AI Agents Deployed\
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2\
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English & Spanish Languages\
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0\
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New Hires Needed\
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\
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US & LATAM\
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BPO & Contact Center\
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3000+](https://synthflow.ai/success-stories/inbound-calls) Lead Capture\
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Appointment Booking\
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Customer Support\
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A top U.S.-based CRM platform partnered with Synthflow to embed white-labeled voice AI into its product suite. Within 60 days, the company launched a fully branded voice automation layer, enabling users to handle over 500K calls per month—without writing code or adding engineering resources.\
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500k\
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Monthly AI-Powered Calls\
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60 Days\
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Deployment Time\
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100%\
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White-Labeled Voice Integration\
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US\
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CRM & SaaS Platform\
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1,000+ Sales Qualification\
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Demo Scheduling\
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Smartcat, a leading language AI platform, partnered with Synthflow to enhance its lead qualification process using Voice AI Agents. The collaboration led to reducing booking costs by 70%, enabling Smartcat’s sales team to focus on high-value conversations and boost overall efficiency.\
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+24%\
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Answered calls\
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+15%\
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Closed sales\
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+15%\
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Lead Reactivation\
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-70%\
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Booking cost\
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\
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US\
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Technology\
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200+ Data Collection\
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Service Request Automation\
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Status Updates\
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Peak Demand replaced outdated forms with Synthflow Voice AI for a major transit provider. Residents now make quick calls, and AI handles requests instantly — improving speed, accuracy, and service. After proven success, more AI agents are rolling out citywide, setting a new standard for public service delivery.\
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3\
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Working AI Agents\
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-100%\
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Missed Calls After Hours\
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-80%\
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Time Saved on Requests\
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100%\
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Automated Data Collection\
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\
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Canada\
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Agency, Public Sector\
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10-50

tailored Demo
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Managing Over 10K Minutes of Calls Monthly?\

Dive deeper with our experts to learn how Voice AI can scale your customer service operations and deliver ROI around the clock.

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FAQ
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Everything You Need to Know About Synthflow’s AI Voice Agents\

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What is Synthflow?\

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Does Synthflow offer a free trial?\

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We already have a support team. Why use Synthflow?\

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Is Synthflow secure and compliant?\

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Can I customize Synthflow for my workflows?\

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Can Synthflow integrate with our current tools?\

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What if the AI says something off-brand?\

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What happens if the AI gets stuck?\

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