详细内容
New: Industry’s First Accent Softening API for Voice Platforms
AI accent reduction for clearer calls
AI-powered voice filter clarifies people’s voices as they speak, resulting in improved communication.
Original
Enhanced
Examples
Tomato.ai reduces any type of accent
As individuals speak on calls with an Indian, Filipino, LatAm, Pakistani, Egyptian, or any other accent, listeners hear them pronouncing words more like native speakers. This improves intelligibility and reduces frustration.
Compared to accent training, the AI voice filter produces better results faster.
Original
India
Philippines
Haiti
Pakistan
Enhanced
Try Reducing Your Accent
Takes 2 Minutes
- Step 1: Using wired headset record your voice
- Step 2: Listen to accent reduced results
- Step 3: Sign up to use the solution on calls
\Call Center Benefits
Improve CSAT
Enhancing the intelligibility of offshore agents in real time, using a speech filter, results in a better overall customer experience
Reduce agent churn
Lowering the abuse offshore agents encounter, due to their accent, improves the likelihood agents will stay on the job
Boost savings & sales
Improving the offshore customer experience makes it possible to offshore more, saving on costs. Plus it increases sales metrics
Hire more offshore agents
Improving the intelligibility of agents using a voice filter makes it possible to hire candidates that otherwise would not be hireable
Amir Erez
CEO
“Tomato.ai’s accent softening solution is sure to boost trust, improve close rates, and drive higher revenues for our agents who call US customers to collect on past-due accounts.”
Ali Mustafa
CMO
“The accent softening from Tomato.ai is phenomenal. It makes an offshore call center like ours much more attractive to new accounts considering offshoring.”
Michael Thomas
CEO
“Excited to have Tomato.ai reduce our offshore agent costs by overcoming Mother Tongue Language (MTL) limitations, and massively growing the pool of candidates we can hire.”
Clem Bason
GM, Travel
“We are excited to deploy Tomato.ai in the Philippines, as it will significantly improve intelligibility resulting in higher customer satisfaction, reduced cost, and better sales conversion.”
Amir Erez
CEO
“Tomato.ai’s accent softening solution is sure to boost trust, improve close rates, and drive higher revenues for our agents who call US customers to collect on past-due accounts.”
Ali Mustafa
CMO
“The accent softening from Tomato.ai is phenomenal. It makes an offshore call center like ours much more attractive to new accounts considering offshoring.”
Michael Thomas
CEO
“Excited to have Tomato.ai reduce our offshore agent costs by overcoming Mother Tongue Language (MTL) limitations, and massively growing the pool of candidates we can hire.”
Clem Bason
GM, Travel
“We are excited to deploy Tomato.ai in the Philippines, as it will significantly improve intelligibility resulting in higher customer satisfaction, reduced cost, and better sales conversion.”
Amir Erez
CEO
“Tomato.ai’s accent softening solution is sure to boost trust, improve close rates, and drive higher revenues for our agents who call US customers to collect on past-due accounts.”
Ali Mustafa
CMO
“The accent softening from Tomato.ai is phenomenal. It makes an offshore call center like ours much more attractive to new accounts considering offshoring.”
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CALL CENTERS
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INDIVIDUALS
BPO Call Centers
- Boost sales and support metrics required by customers
- Outperform competitors with superior quality and price
- Improve hiring by making accented candidates available for hire
Enterprise Call Centers
- Improve customer satisfaction with offshore agents
- Cut costs by offshoring calls and reducing transfers
- Increase offshore sales by improving trust and intelligibility
API Integration
Developers
Build real-time accent softening into your VOIP, CCaaS, UCaaS, gaming, or live streaming platform. Help users communicate clearly across the globe with minimal latency, while eliminating background noise.
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Creators\
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- Create content that connects with global audiences.\
- Your unique voice stays yours, just clearer, smoother, and easier to understand.\
- Grow your audience across regions without changing your tone or delivery.\
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Learn More](https://tomato.ai/blog/product/introducing-accent-softening-for-everyone/ "Creators ")
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Gamers\
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- Be heard in the heat of the moment.\
- Tomato.ai keeps your callouts clear, even when accents or noise get in the way.\
- Less repeating, more winning, communication that keeps your team in sync.\
\
Learn More](https://tomato.ai/blog/product/introducing-accent-softening-for-everyone/ "Gamers")
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Global Teams\
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- Finally, everyone can be on the same wavelength.\
- Global teams collaborate clearly, cutting through misunderstanding and fatigue.\
- With clearer accents, meetings become smoother, shorter, and more productive.\
\
Learn More](https://tomato.ai/blog/product/introducing-accent-softening-for-everyone/ "Global Teams")
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Sellers\
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- Speak with confidence on every call.\
- Accent Softening makes your message clearer and more persuasive to clients.\
- Build trust faster and close more deals effortlessly.\
\
Learn More](https://tomato.ai/blog/product/introducing-accent-softening-for-everyone/ "Sellers")
Supported by leading investors
Clearer Pronunciation
Noise Cancellation
Improve Voice Quality
Preserve Voices
Clearer Pronunciation
Tomato.ai softens the accent of agents in real-time as they speak. The solution works for heavily and lightly accented agents. The accent heard by customers is set based on their geography.
Noise Cancellation
Tomato.ai removes background noises that are common on sales and support calls. Noise removal covers work from home noises like kids or pets, and call center noises like other agents in the background.
Improve Voice Quality
Tomato.ai clears up the voice of an agent. If the agent is hard to hear, or breathy, or choppy, the solution using AI enhances the voice. Customers then are less annoyed by such issues, which are common on calls.
Preserve Voices
Tomato.ai softens the accent while preserving the voice and rhythm of the speaker. So agents still sound like themselves but it’s as if they took classes to reduce the level of accent that they have.
Close the offshore gap
Go far and wide offshoring while preserving a more native speaking style for agents.
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By Ofer Ronen On October 24, 2024
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By Ofer Ronen On July 18, 2024
Serving as a call center agent requires a specific set of skills & certain personality traits. Here’s what you need to know to land a call center job in India.
Top Indian Accents to Know
By Ofer Ronen On September 18, 2024
In India, there are nearly two dozen different official languages, more than 100 languages, and hundreds of mother tongues. Start with these 6 Indian accents.
The Top 10 Accents Liked by Americans
By Ofer Ronen On April 11, 2024
Learn about the top accents which Americans find favorable, and why they like those accents
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