详细内容
Top-Rated AI Chat for Ecommerce
4.9
on
Conversational AI Agent for eCommerce
Handles all pre-sales & post-sales conversations, on every channel, with less than 7% escalation to the human team
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7-Day trial + 30-Day money back guarantee.
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or try pre-built simulations
Gymshark Fashion Nova AG1 SKIMS
Used by the best DTC brands worldwide
Channels
Connect with customers wherever they are
Bubble chat \
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On-site AI that guides and converts.\
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See in action WhatsApp \
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1:1 selling and recovery on autopilot.\
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See in action Emails \
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Automated replies that sound human.\
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See in action
DMs that answer and sell.
coming soon
Messenger
DMs that answer and sell.
coming soon
Tools & Abilities
Powerful capabilities to enhance your AI agent
Post-Sale
Pre-Sale
AI Product Recommendations
Let the AI Agent recommend products through natural conversation, understanding complex requirements and asking qualifying questions to match shoppers with perfect items.
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Pre-Sale
Proactive Engagement Chat
Let the AI Agent proactively engage browsing customers with context-aware messages triggered by hesitation signals, converting passive browsers into active buyers.
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Post-Sale
Pre-Sale
Answers Brand Questions
Let the AI Agent answer any brand question by training it on your complete knowledge base, custom prompts, and corrections that improve responses over time.
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Post-Sale
AI Order Tracking: Automate WISMO
Instantly resolve "where is my order" inquiries by automatically pulling live order status, tracking numbers, and courier details from Shopify.
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Post-Sale
Pre-Sale
Create Unique Shopify Discounts
Create unique, single-use Shopify discount codes on demand during conversations based on your rules for negotiation and discount triggers.
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Need more abilities?
Check our full library
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Explore all abilities
What if AI can't handle it?
When Zipchat can't solve the problem it can escalate the conversation to a human for help. On average, it happens in less than 7% of conversations, and we're working to decrease that number to 0%.
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99
Escalated to human
1
F*ck flows! Use your words...
Zipchat understands you, like a colleague
Custom instructions
Bef|
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7-Day trial + 30-Day money back guarantee.
Results that speak for themselves
All success stories All success stories
All success stories
IntegroPet
,
Pets
84%
open rate
39%
reply rate
22%
purchase rate
16%
Chat to Sale Conversion Rate
3
Stores Connected
8%
Chats to sales
18+
Languages
Great AI chat and amazing support. Thanks ZipChat!
Tropic Feel
,
Sports
16%
Chat to Sale Conversion Rate
200+
Chat Orders/m
100k€+
From the Chat
Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.
Burger Motorsports
,
Automotive
Burger Motorsports
,
Automotive
$1m+
From the AI Chatbot
7%
Chats to sales
1,000s
Sales
21,000+
Chats Automated
From setup to sales – in minutes
Train it
Make your brand accessible for your customers.
-
Add your site
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Add files (if you want)
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Add a custom instruction
Test it
Make your brand accessible for your customers.
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Talk to the AI
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Create corrections
Activate it
Make your brand accessible for your customers.
-
Add your site
-
Add files (if you want)
-
Add a custom interaction
Get a free onboarding session tailored to your business
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See what clients say about us
Kuori
,
Spain
We're really happy with Zipchat. The platform is super intuitive and efficient — it’s been a game-changer for our customer service and marketing automations. But what really makes the difference is the team behind it: helpful, fast, and genuinely kind. They've been incredibly supportive whenever we've had questions or needed help. It's a pleasure to work with people who care so much about their product and their clients. Highly recommended!
,
Netherlands
We have tried almost 10 AI chatbots. Most of them were really bad. Tried Zipchat and are really happy with it. Support is good, answers are good, customers are happy.
,
Bulgaria
We’re so glad we found Zipchat AI Chatbot+. It’s streamlined our customer communication and the AI responses are impressively accurate. The WhatsApp campaigns are a powerful tool for boosting sales. Highly effective!
Kiss My Acid Goodbye
,
United States
This app is a game-changer! I didn't think it would be nearly as robust as it is but I can tell you with some very basic training and corrections, it has become such a go-to not only for people visiting out site but I even have one of our team members use it to ask questions when customers or influencers contact her directly. I can't wait to see what other features I can utilize but for now, I am beyond pleased with my experience and highly recommend Zipchat!
Shelly Europe
,
Bulgaria
Zipchat has been a game-changer for our store. The AI chat engages visitors naturally and helped us close multiple sales we would’ve otherwise missed. Easy to set up, smart, and effective—feels like having a 24/7 sales rep on our site. Highly recommended!
ShootingTargets7
,
United States
Makes me more money than it costs, this makes it a no brainer. The longer I use it the better it gets. Customers often think my operator is a human. Just set it up correctly and it is very impressive to see the conversations it has with my customers. Like AI, it is getting smarter and better ever day. Totally recommend.
Frequently asked questiosn
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How does the AI Agent improve over time?
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Top-Rated AI Chat for Ecommerce
4.9
on
Try Zipchat for free
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Use cases
- Convert store visitors
- Automate support
- Actionable insights
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